[TenTec] Current Service from TenTec

Mike Bryce prosolar at sssnet.com
Wed Dec 9 12:10:27 EST 2015


a few weeks ago I called for a RMA for a jupiter. Got one from paul on the phone. They received the unit last friday. haven’t heard an thing since. Paul said they are about four weeks behind on repairs


Mike Bryce WB8VGE
prosolar at sssnet.com



> On Dec 9, 2015, at 12:03 PM, Bill Lathan <ak5k at arrl.net> wrote:
> 
> Has anyone had an item accepted for service lately from TenTec? I sent in
> the information for an Orion and haven't received an RMA number. All I've
> received is a note saying someone on the team would get back to me. I even
> sent another note and heard nothing. It was about four weeks ago that I sent
> the first note.
> 
> My Orion was just sitting on my desk for over two years, and when I then
> turned it on, I got nothing. Thus, I am assuming it's the battery or perhaps
> old capacitors. As my hands tremble, I wouldn't dare try this myself. Does
> anyone out there do such work?
> 
> Many thanks,
> 
> Bill, AK5K
> 
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