[TenTec] Looks like company is fading away

[R Eric Sluder - W9WLW via TenTec]

Okay, I'll bite and ask the question.  Why would you ask the senior manager
at Ten-Tec if a part is available or not?  How about calling service and
ask; here is where to start:

Contact TEN-TEC Service:
Telephone: (865) 428-0364
Email: service at tentec.com


73 - Eric
W9WLW

-----Original Message-----
From: TenTec [mailto:tentec-bounces at contesting.com] On Behalf Of P C A
Sent: Tuesday, January 27, 2015 12:58 PM
To: TenTec at contesting.com
Subject: Re: [TenTec] Looks like company is fading away

Hi John,  I need a new soft start board for my Centurian. Will it be
available if I order today??

73,  Andy, W3LI

> 
> We all know that in time all models will go away. We saw that 
> unfortunately with the Orion then the Orion II. But, TEN-TEC as a brand is
going strong.
> We have just had the most successful sale we have ever had. Sold more 
> product than we ever have.
> 
> We are hard at work on improving the factory process, ensuring product 
> quality so that you always get the product that you have been 
> accustomed to with TEN-TEC. Since we are shipping so many more 
> products now than before, you will see reports of problems more 
> frequent, but in reality, the quality record is better than it was 
> before. A problem component here that affected a few rigs, a problem 
> component there that affected a few others. Improper packaging, man 
> that was a mistake. Had it been at the old ship rate, you would hear one
person complain about a problem, then no one would confirm.
> 
> But, all in all, we are getting compliments that the current rigs we 
> are shipping are as good if not better "sounding" than the previous 
> builds. We are improving many things, not just the factory output.
> 
> Fading away? I don't think so.
> Getting better? I believe so.
> Bringing more things to the market in the coming year to years? I know so.
> 
> Thanks, and 73,
> John Henry, KI4JPL
> TEN-TEC Engineering, a Division of RFConcepts LLC 
> _______________________________________________
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> TenTec at contesting.com
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