[TenTec] ALS 600, TT Orion and Omni 7

Lee WA3FIY wa3fiy at radioadv.com
Sat Jun 13 12:10:17 EDT 2015

I don't think TT is charging for a 'phone call.  That's just some sort of strange entry in the 
initial invoice to get things going.  Check with them to be sure!  I went through a recent return 
for service and had the same thing.  Turned out to be no problem.



On 13 Jun 2015 at 8:35, denton sprague wrote:

>  well called TT service again yesterday am...day before had filled out
>  the return authorization form as per the RKR website but did not get
>  anything back via email...
> So the TT tech stated that RKR was having problems with the
> website....and he sent me an email with the return number....and then also
> had the following..
> Item	Quantity	Description	Rate	Amount
> TLH Service	1	Technician Labor Hours	110.00	110.00
> Contact you w/ shipping costs.	1	 	0.00	0.00
> Subtotal	110.00
> Tax	10.73
> Total	$120.73
> Is TT now charging for a brief telephone consultation? I have called
> TT through the years and never had to pay a tech for phone
> consultation..

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