[TenTec] Costs

[Jim Allen]

Each time I have sent a radio to Tentec, it came back in a new box.  It saves arguments with the shipper over whether or not there was pre-existing damage, evidenced by the box having signs of crush, or tears, upon delivery to the carrier.

73 de W6OGC Jim Allen 

Sent from my iPad

> On Jun 13, 2015, at 11:25 AM, denton sprague <denton at oregontrail.net> wrote:
> 
> man,  I hope so!!
> That darn Orion box is one huge puppy! and the rig aint small either…
> My problem is that I love the Orions custom receive audio tailoring…I am very hearing impaired and have nothing above 1000 hrz. Nothing including my almost new Omni 7 suits me as does the Orion.
> Any of my rigs boxes are stached in the garage…above where the grandkids can’t get to them….
> 
>> On Jun 13, 2015, at 9:13 AM, Donald Giles <dgcantrade at gmail.com> wrote:
>> 
>> Denton,
>> 
>> I think T-T is going through some changes and things like the notice you received are part of that.  I just had a unit repaired by them and got the very same first email.  I ignored it and when the radio was repaired they sent a real notification including the actual labor time and parts costs + tax + s&h.  The repair was done and finished in exactly the estimated time, BTW.
>> 
>> The good news was that they tossed my jerry-rigged packaging and sent the Eagle back in a real nice OEM shipping box with the new sandwich design that clamps the rig between two plastic layers that allows the unit to “float” without touching cardboard or foam blocks, etc.  I reused it when I sold the Eagle to its new owner.  Moral:  Save the boxes.
>> 
>> I think we have to kick back and give T-T some slack for a bit to let them adjust to their new way of doing things.
>> 
>> 
>> Donald Giles
>> dgcantrade at gmail.com
>> 
>> 
>> 
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