[TenTec] Service

Jim Vohland n9vo at hotmail.com
Tue Jan 5 11:07:14 EST 2016


Excellent explanation. I did not understand this from the first email I read. Entirely reasonable for initial hour and up to hour repair costing 140. If second hour is require, then it would be the 265 number and so on.  Much better. Thank you for expounding on the explanation. 

> Date: Tue, 5 Jan 2016 09:45:02 -0600
> From: jshenry1963 at gmail.com
> To: tentec at contesting.com
> Subject: [TenTec] Service
> 
> Something Dishop posted on QRZ I find it relevant to copy/paste to this
> forum....
> 
> From Mike:
> Let me clarify something: It takes one hour to look at the unit and return
> it without repair is 140. If the tech repairs the unit in that hour it is
> still $140. If it goes a second hour it is $265.
> 
> Let me make it more obvious: The first service hour is $140. Additional
> service hours are $125. There is a minimum charge for ANY radio sent in of
> one service hour, regardless of if we repair it or return it to you
> unrepaired.
> 
> You can always buy a new radio. Buy a new one every year and then sell the
> old one and you will NEVER have to worry about being charged for service.
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