[TenTec] service/repair ?
Kartooo
kartooo at comcast.net
Tue Jul 19 12:09:39 EDT 2016
been a member off and on here through out the yrs, owned many a ten tec rig and send a few in for repair.
has anyone sent their radio in for repair lately ?
i shipped my omni VII down there yesterday and i'm hoping for a positive turnout.
the mic amp board was doing funny stuff, a bunch of loud static and humming whenever the mic cable was disturbed.
any mic, any cable on TX ssb. even when keyed by the KEY. just kept getting worse
i removed the case, 4 screws on the face, moved the face fwd just a bit to take the 3 screws that retain the mic amp board to the face and saw nothing......
re soldered all 8 mic pins, no luck
searched the board over with a 10X lens. did this routine 4X's and could not find a thing.
gave in and wrote ten tec, took about 3 weeks for this reply:
Our service policy is there will be a one hour minimum charge of $140.00 dollars for each transceiver or equipment sent in for repair. If more than one hour is needed to make the repair then additional charges of $125.00 dollars per
hour for each hour needed to make the repair. Any parts used for the repair and return shipping are additional charges. Turn-around time on repairs have been
two to three weeks
keeping my fingers crossed, should be in TN on thurs.
Larry
n1yw
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