[TenTec] My Argonaut II Came Back From the Factory Today

[Dwight Orten]

When I had trouble with my Eagle, it took a week for them to answer my
email.  They said to ship it on down.  I live in the west side of Kentucky
and my wife is always ready for a trip to the Smokies.  I dropped the radio
off to them the next morning, they called me about a hour after lunch to
come pick it up. I have nothing but good words for them.  I enjoyed my
visit with them  and it was great to get my Eagle back  on the air.

73, Dwight KM4FO

On Tue, May 10, 2016 at 6:25 PM, John Henry <jshenry1963 at gmail.com> wrote:

> Funny, people think that one report of 6-7 mos because they had to wait for
> parts for an Argonaut II, is now the norm for all repairs.
> That is ridiculous.
> I know of a LOT of rigs that get in there Monday and are either back home
> or on the road to home by Friday.
> They do the best they can, and if the parts are in house, and it is not
> backlogged, it makes it home asap.
> What I find EXTREMELY positive about Steve's post is that they were able to
> fix an Argonaut II. The previous owners had stated that they would not fix
> products that are out of production, so, I call this a step forward in the
> quality and the reputation in TEN-TEC repair, and NOT a step back because
> they had to wait for x period of time for an out of production part to be
> acquired and ....
>
> geesh...
>
> 73, KI4JPL
> John Henry
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