[TenTec] Post to the Amps Reflector from Dishtronix

[rick@dj0ip.de]

Some of you guys are really missing the point.

To date, Mike hasn't tried to sell us anything.
He is only helping as many people as he can with the limited resources that he has.

We're seeing emails almost daily from people who did get their radios repaired by a company now owned by a man who made no money on the original sale.
How can you call that "poor customer service?"  I find it outstanding!

If you think they need telephone support, why don't you invest some of your money and pay for it!

Mike is paying cash as he goes; he's not creating debt in resurrecting the company.
I wish we had a government that worked like that!

73 - Rick, DJ0IP
(Nr. Frankfurt, Germany)



-----Original Message-----
From: TenTec [mailto:tentec-bounces at contesting.com] On Behalf Of Louis Ciotti
Sent: Saturday, September 24, 2016 10:25 PM
To: Discussion of Ten-Tec Equipment
Subject: Re: [TenTec] Post to the Amps Reflector from Dishtronix

While I understand that they are running a skeleton crew, IMO they must have both phone and email support every day. At work when we are selecting components the big thing is support, and when emails go unanswered and you cannot call up for support we move on. In the end it is not worth selecting a vendor who has poor customer service.

I wish them luck but they still have a huge hurdle to make a viable company again!

Sent from my Galaxy S6.