[TenTec] Ten Tec Repairs

Sun Mar 5 09:17:45 EST 2017

Rick, 
As always, your comments are extremely well put and to the point. I couldn't agree more. I have an Orion II that needs to go back to TT for repair and in time it will. They did a great job a couple of years ago and will do so again. It will be worth the price. 

Thanks for bringing some balance and sanity to the turmoil. I understand the frustration of those of us who are loyal to the name, but the bashing, negative comments and ,quite frankly, horrible business suggestions of so many who have not been there are wearing out my delete key (hi). 

Dave 
WA3F 
(and proud of it) 
----- Original Message -----

From: "rick at dj0ip.de" <Rick at DJ0IP.de> 
To: "Discussion of Ten-Tec Equipment" <tentec at contesting.com> 
Sent: Sunday, March 5, 2017 5:31:08 AM 
Subject: Re: [TenTec] Ten Tec Repairs 

Alan, 

Actually it is personal although you probably don't realize it. 
I find myself in a similar situation to Mike and fully feel for him. 
Ham radio companies that don't have a large commercial business to compliment their ham radio business are struggling to even stay alive. 

I suggest you open up your own radio store or produce your own radios with your own money and see how you feel when despite lots of positive feedback, some people trash you for not yet having a perfect running operation. 

In this forum and some of the others I am a member of, there is a steady stream of feedback from happy owners who have just received their repaired radio back from Ten-Tec. Supposedly the number is about 80 radios per month - I have no way of verifying that. But I do see the feedback from happy users. 

People blasting Mike and his operation are doing their best, knowingly or unknowingly to convince Mike it's not worth it and this may potentially cause him to shut down the business. 

I find it particularly poor taste when someone does this and then won't even sign his name and call sign! 

If Mike gives up and closes down, soon lots of hams will be left with an expensive paperweight on their desk - and part of the blame will be due to the ongoing negativity spread by people for whatever reason. 

After 9 years in the ham radio (commercial) business and owner of my own tiny brand of radios, I get very annoyed when I see the behavior of some of the people here. 

Of course you and everyone else has the right to express their opinion. 
But don't complain when some else expresses their opinion about your post, unless they don't sign it with name and call sign. 

Do you even have a call sign, Alan? 
Are you not proud of it? 
Why don't you state it when you post here? 

73 - Rick, DJ0IP 
(Nr. Frankfurt, Germany) 

-----Original Message----- 
From: TenTec [mailto:tentec-bounces at contesting.com] On Behalf Of alan corin via TenTec 
Sent: Sunday, March 05, 2017 1:04 AM 
To: Discussion of Ten-Tec Equipment 
Cc: alan corin 
Subject: Re: [TenTec] Ten Tec Repairs 

Rick,this is not personal why are you making it personal ? .People are stating their recent experiences with Ten Tec if that offends you so be it .Are you the arbiter of what can be said here ?Because you dont like it it cannot be posted ? The posting are neither slanderous or fictitious they are real .Thanks 

-----Original Message----- 
From: TenTec [mailto:tentec-bounces at contesting.com] On Behalf Of alan corin via TenTec 
Sent: Saturday, March 04, 2017 11:21 PM 
To: Discussion of Ten-Tec Equipment 
Cc: alan corin 
Subject: Re: [TenTec] Ten Tec Repairs 

These care not nasty comments they are reality checks .Stop making excuses for sub par customer service.People are just stating their experiences,I hope thats O.K with you . 
From: Rick Cochran via TenTec <tentec at contesting.com> 
To: tentec at contesting.com 
Cc: Rick Cochran <wo8l at aol.com> 
Sent: Saturday, March 4, 2017 3:15 PM 
Subject: [TenTec] Ten Tec Repairs 

Let me make a point very clear because some people make quite negative comments. 

I am in no way upset with Ten Tec's repairs or with the new system. I'm sure I phoned Ten Tec in the past with very stupid service questions. 

When Bill (I think that's his name but I am terrible with names) called to tell me repairs on my OMNI VII were done, he was friendly and pleasant and knowledgeable. 

I hope Ten Tec returns to full form if possible. 

In the meantime, nasty comments don't help anything. 

73s, 

Rick 
WO8L 

Sent from my iPhone 
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