[TenTec] TEN TEC REPAIR

[K3GHH]

After I packed my vacation-QTH Eagle improperly and damaged one of the 
front-panel controls, I emailed TenTec for an RMA and shipped the radio 
to them, advised of a 6- to 8-week time frame.

The radio was returned to me in about 5 weeks. The technician who very 
kindly telephoned to expect delivery said the control was replaced and 
the transceiver was aligned and generally gone over. I haven't taken it 
out of the box yet; as I say, this is my vacation rig and I don't use it 
here at home.

The price was reasonable and as expected. Overall, a good experience.

-- 
-- John K3GHH

On 1/23/19 6:03 PM, Michael Goins wrote:
> TenTec repair has now had my Omni VII for 11 weeks. Is anyone else having
> trouble with updates, general information, ec. regarding a rig there? When
> I enquire, I get the "it's in the due, or on someone's desk, or the
> original email agani "It takes X weeks, etc.
>
> All I know is it was on some technician's workbench weeks ago.
>
> Getting REALLY concerned.
>
> Mike, k5wmg
> BELLA GREEN BED AND BREAKFAST <http://www.youtube.com/watch?v>
> _______________________________________________
> TenTec mailing list
> TenTec at contesting.com
> http://lists.contesting.com/mailman/listinfo/tentec
>
-- 
-- John K3GHH