Topband: The answer is $$$$

[W2pm at aol.com]

I think what Tom may have meant is that it would have less costly IF they 
solved the issue a lot earlier.  Who knows what Yaesu is really thinking but I 
can tell you at my firm - Nortel - customer feedback is taken exceptionally 
seriously and we figure the cost of losing customers and trying to regain them is 
far greater than fixing our mess in the first place - and as quickly as 
possible..  I still think that if ARRL did adequate product reviews which cited the 
rig specifically and clearly as having these types of issues the pressure 
would be difficult to resist - especially if Kenwd and Icom made an issue of it in 
their ad's... 

In a message dated 1/5/04 9:48:45 PM Eastern Standard Time, 
rwmcgwier at comcast.net writes:

> That is not what Tom suggested.  What he said was that Yaesu, knowing of 
> the
> problem through SEVERAL generations of bloody radios has done nothing about
> fixing the design, even when the fix was a trivial change of a couple of
> few cent parts.
> 
> Bob