Topband: ? Key-clicks FT1000MK-V field ?

[Bill Tippett]

N4ZR wrote:
 >Unfortunately, my impression is that Yaesu USA trying to affect the factory
is like pushing on a rope.  I'm sure Chip and the service guys are well
aware of what needs to be done, but there's no bureaucracy like a Japanese
bureaucracy, especially if you're trying to influence it from outside.

         From my interactions with Yaesu, I'm not so sure ANYONE there even
acknowledges there is a problem.  I'm afraid the only thing which will
speak to Yaesu is $$$$...otherwise known as lost sales.  Fortunately
there are other alternatives to companies who ignore their customers.
Based on the FT-1000/D/MP/MkV/Field history of ignoring customers'
complaints about keyclicks (~16 years and counting), I believe Yaesu may
be heading the same way Kenwood headed in the late 1980's.  Arrogance and
ignoring customer input is a sure road to failure in any market, which
always has the final say on customer satisfaction issues.  Yaesu's behavior
is simply puzzling, considering most Japanese companies' fanatical commitment
to Deming, TQC, etc., ALL of which preach customer satisfaction above all.

                                                 73,  Bill  W4ZV

P.S.  It will be VERY interesting to see if the 9000 has keyclicks!