[TowerTalk] First Call Comms

[Ken Barber]

Jim,
  I know Joel will answer your call, however, I hope the solution to your
problem doesn't require a factory response.  The California factory, from my
personal experience with them, is not ready for prime time customer service.
Ken Barber
W2DTC
-----------------------------------------------------------

jim_johnson@agilent.com wrote:

> Hello,
>
>    I bought a tower and rotator from First Call Communications and now
> I am having a minor problem and would like a response to my question.
> However, Joel is not responding to either my email or phone messages.
> Is First Call having a problem or do they routinely not respond to
> customers'
> calls for service?
>
>    Also, in regards to the vibrator used for the tower base pour, out here
> in
> Santa Clara County (Silicon Valley), a vibrator has to be used in order to
> meet
> the requirements for a building permit, which I'm sure you all have (!).  I
> agree with the poster who said that it really helps a lot to get the cement
> around the intricacies of the rebar cage.
>
>    Thanks,
>    Jim W6SC
>
>   ---
>   Jim Johnson
>   Agilent Technologies
>   jim_johnson@agilent.com
>   "Innovating the HP Way"
>
> --
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