[TowerTalk] Beware Idiom Press

[Scott MacKenzie]

One month is too short a time.  Give him at least 3 months to turn things
around.

Scott 

-----Original Message-----
From: towertalk-bounces at contesting.com
[mailto:towertalk-bounces at contesting.com] On Behalf Of Doug Renwick
Sent: Thursday, July 24, 2008 12:57 PM
To: 'Rob Locher W7GH'; towertalk at contesting.com
Subject: [TowerTalk] Beware Idiom Press

Has anyone noticed an improvement with this company since Rob's email of
July 3, 2008?  Comments posted on eham and my experience indicate no
improvement.  Anybody have comments?

Doug

Greetings all,

This is Rob, W7GH from Idiom Press.  I took over the day-to-day running of
the business from my father Bob W9KNI several months ago.

I've made several rookie mistakes in running Idiom Press.  I made the
mistake of not having enough inventory at Dayton this year, and I've been
dealing with a backlog ever since.  I've been working like crazy to catch
up, and I should be caught up by the end of next week.

I realize that I've been difficult to reach lately, and I apologize to all
the people whom I've inconvenienced.  Once I'm caught up, then customer

service will be much more prompt.  In the meantime I'm doing the best that I
can.

73,
- Rob W7GH
Partner
Idiom Press
http://www.idiompress.com/


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