[TowerTalk] MFJ repairs
Jim Brown
jim at audiosystemsgroup.com
Sun Aug 31 16:13:07 EDT 2014
On Sun,8/31/2014 12:56 PM, Bill via TowerTalk wrote:
> By the way, my MFJ 259 arrived on Friday....a couple of days short of two
> months from when I shipped it until I received it. Yes, it does work.
While we're talking customer service, my neighbor W6GJB had two equally
bad experiences with SteppIR repairs of motor assemblies for his nearly
new DB18. This was roughly 12-18 months ago. A motor assembly sent in
for repair, 6-8 weeks later he calls, "oh, it's here ready to ship." He
gets it installed, figures out that the other two are also bad, sends
them for repair. 6-8 weeks later he calss, "oh, they're here ready to
ship." And this was for a nearly new antenna in warranty.
I have one of the original 3-el SteppIRs and I love it. But I don't love
their service.
73, Jim K9YC
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