[TowerTalk] DX Engineering

[Herbert Schoenbohm]

DX-Engineering is great at what they do.  My only complaint is the 
price.  But as the OT would say "Ya git what you pay for."


Herb

On 10/14/2015 2:55 PM, Fred Keen wrote:
> Boxbe <https://www.boxbe.com/overview> This message is eligible for 
> Automatic Cleanup! (fredkeen at ymail.com) Add cleanup rule 
> <https://www.boxbe.com/popup?url=https%3A%2F%2Fwww.boxbe.com%2Fcleanup%3Ftoken%3DFGVkmD1Z8x17QJmGsGziGeWGDAdyTRAjqP%252BoAUN%252F3LFBi7GLiZ6d2f4am%252ByHg7JEPp%252BJtU9Ld998dVz4lrgNic%252F6WH6IZhNA%252FXBI8Z8GnRn1r7neSa%252FQ1XHb7TldOVWsWwclYtdTvNk%253D%26key%3DvfYJjuM4h%252BC1s5HNwBDCSu0isKPrrPdtEqbRf7rYzfE%253D&tc_serial=22966898068&tc_rand=1705859918&utm_source=stf&utm_medium=email&utm_campaign=ANNO_CLEANUP_ADD&utm_content=001> 
> | More info 
> <http://blog.boxbe.com/general/boxbe-automatic-cleanup?tc_serial=22966898068&tc_rand=1705859918&utm_source=stf&utm_medium=email&utm_campaign=ANNO_CLEANUP_ADD&utm_content=001> 
>
>
>
> My DX Engineering experience has been 100% positive, even when I order the wrong item  :-(
> FredKC5YN
>   
>
>
>       On Sunday, September 6, 2015 12:53 AM, Keith Dutson <kdutson at sbcglobal.net> wrote:
>     
>
>   I buy from a lot of vendors.
> DX Engineering has earned more of my business in the past couple of years due mainly to the addition of quality products that I used to buy from other sources.
> I also have noticed a big improvement in their service, especially in follow-up.
> IMNSHO, I believe complainers are simply grumbling, maybe because they have nothing constructive to talk about. <grin>
>
> 73, Keith NM5G
>
> -----Original Message-----
> From: TowerTalk [mailto:towertalk-bounces at contesting.com] On Behalf Of Matthew King - KK4CPS
> Sent: Saturday, September 05, 2015 11:58 PM
> To: TowerTalk <TowerTalk at contesting.com>
> Subject: Re: [TowerTalk] DX Engineering
>
> Thomas - as the former owner of a small business, I always wondered if people were giving me a second chance if I made a mistake. I can tell you this - if I was made aware of a mistake, it was fixed, handled, and made right on the spot. I'm hoping that you didn't decide to withhold future business from DX Engineering and speak negatively of them in a public forum without at least calling a manager and making them aware of the situation and how things transpired in your first attempt to rectify the situation.
>
> Yours is the first "they were rude" story that I've ever heard about DX Engineering. I have a hunch that we've not heard the other side of the conversation. You'd already experienced the excellent service from them before, so I'd like to think if you gave them a second chance in proper fashion through proper channels that you'd see more of the great service that you'd grown accustomed to from prior dealings.
>
> Give them a call and get a manager (or the owner, Tim Duffy) on the phone and let them make it right for you, then come back and report that.
>
> To those that say they are overpriced on some things. No argument here, but I did recently hear that they price match, so maybe that'll help!
>
> 73
>
> Matt
> KK4CPS
>
> On Sat, Sep 5, 2015 at 3:58 PM, Thomas Noel <tnoel at mac.com> wrote:
>
>> I shared the effusive praise opinion for DXE until a recent
>> transaction. I purchased RG8X cable and ordered Crimp/Crimp connectors
>> to go with. The connectors supplied were for old style solid conductor
>> 8X cable, and their DXE brand coax with a stranded center conductor
>> would not fit into the center crimp. When contacted, their only
>> response was “So, what do you expect us to do about it?” They would
>> offer no solution, and were very rude on the phone.
>>
>> I will not do business with them again.
>>
>> Thomas W Noel
>> KF7RSF
>>
>>> On Sep 5, 2015, at 3:36 PM, w1yw via TowerTalk
>>> <towertalk at contesting.com>
>> wrote:
>>> A first rate operation, always helpful, always fast and friendly.
>>> Great
>> prices. Absolutely no complaints.
>>> 73
>>> Chip W1YW
>>>
>>> Sent from my iPad
>>> _______________________________________________
>>>
>>>
>>>
>>> _______________________________________________
>>> TowerTalk mailing list
>>> TowerTalk at contesting.com
>>> http://lists.contesting.com/mailman/listinfo/towertalk
>> _______________________________________________
>>
>>
>>
>> _______________________________________________
>> TowerTalk mailing list
>> TowerTalk at contesting.com
>> http://lists.contesting.com/mailman/listinfo/towertalk
>>
> _______________________________________________
>
>
>
> _______________________________________________
> TowerTalk mailing list
> TowerTalk at contesting.com
> http://lists.contesting.com/mailman/listinfo/towertalk
>
> _______________________________________________
>
>
>
> _______________________________________________
> TowerTalk mailing list
> TowerTalk at contesting.com
> http://lists.contesting.com/mailman/listinfo/towertalk
>
>
>    
> _______________________________________________
>
>
>
> _______________________________________________
> TowerTalk mailing list
> TowerTalk at contesting.com
> http://lists.contesting.com/mailman/listinfo/towertalk