[TowerTalk] US Tower price increase
Al Kozakiewicz
akozak at hourglass.com
Tue Jan 3 19:39:38 EST 2017
Consistency - "control" in process terms - is next to godliness in product quality. The idea with ISO is that you can't be consistent (including consistently making crap) if you don't have your processes documented and you don't consistently follow the procedures. ISO is to business processes what six sigma is to manufacturing processes. Mostly, it is a shorthand way of proving you met some minimal threshold of control to customers without the need for them to validate compliance with an audit. Similar to saying that a computer system is 21CFR11 or GAMP5 compliant, customers know what ISO 9000 means with the advantage that with ISO you can be independently certified. Yes, it is a waste of money if you sell a product where your customers don't care about the processes. For some industries, it's the price you pay to play at a certain level.
And the biggest waste of money in the 1990s was Y2K. Everybody got a new ERP system that 95% of them didn't need.
Al
AB2ZY
-----Original Message-----
From: TowerTalk [mailto:towertalk-bounces at contesting.com] On Behalf Of David Gilbert
Sent: Tuesday, January 03, 2017 7:23 PM
To: towertalk at contesting.com
Subject: Re: [TowerTalk] US Tower price increase
Agree. ISO-9000/1 basically required that you identify and document the processes, equipment, and procedures you used in your business. It never required that anything you did actually make sense or result in quality product. It's totally desirable, of course, that you do all of that, but ISO-9000/1 stopped short of any actual demonstration of appropriateness and without that it mostly became a marketing gimmick.
Dave AB7E
On 1/3/2017 3:35 PM, Jim Thomson wrote:
> ## Both ISO-9000 and also ISO-9001 was about the stupidest thing
> that ever came out of downtown europe. Folks seem to think that ISO-9XXX means quality....it doesnt.
> Plenty of small business that went under cuz of ISO. U can easily be making crap, and be
> ISO certified. ISO has gone by the wayside these days for the most part, good riddance.
> Biggest waste of millions of dollars during the 90s.
>
> Jim VE7RF
>
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