[TowerTalk] US Tower price increase

[David Gilbert]

No sure why you're trying to correct me.  I said exactly that in my post.

But doing what you say you're doing (whether in product manufacturing or 
services) doesn't mean you're doing what it takes to provide quality 
goods or services, and that's the shortfall of ISO-900/1.  I can spell 
my name exactly the same each time and clearly document how to write 
each letter, but if I spell it Daave I haven't done it right.  I can 
clearly document how to make a radio using substandard components and a 
crummy circuit design, and do it the same way each and every time, but 
that doesn't make it a quality product.  You may think those are 
laughable examples, but there were tons of comparable examples out there 
when I was in the trade.

And Six Sigma isn't relegated only to manufacturing products ... it is 
just as applicable to services if you have the right metrics in place.

Daave   AB7E


On 1/3/2017 5:39 PM, Al Kozakiewicz wrote:
> Consistency - "control" in process terms - is next to godliness in product quality. The idea with ISO is that you can't be consistent (including consistently making crap) if you don't have your processes documented and you don't consistently follow the procedures. ISO is to business processes what six sigma is to manufacturing processes.  Mostly, it is a shorthand way of proving you met some minimal threshold of control to customers without the need for them to validate compliance with an audit. Similar to saying that a computer system is 21CFR11 or GAMP5 compliant, customers know what ISO 9000 means with the advantage that with ISO you can be independently certified.  Yes, it is a waste of money if you sell a product where your customers don't care about the processes. For some industries, it's the price you pay to play at a certain level.
>
> And the biggest waste of money in the 1990s was Y2K.  Everybody got a new ERP system that 95% of them didn't need.
>
> Al
> AB2ZY
>
>
> -----Original Message-----
> From: TowerTalk [mailto:towertalk-bounces at contesting.com] On Behalf Of David Gilbert
> Sent: Tuesday, January 03, 2017 7:23 PM
> To: towertalk at contesting.com
> Subject: Re: [TowerTalk] US Tower price increase
>
>
> Agree.  ISO-9000/1 basically required that you identify and document the processes, equipment, and procedures you used in your business. It never required that anything you did actually make sense or result in quality product.  It's totally desirable, of course, that you do all of that, but ISO-9000/1 stopped short of any actual demonstration of appropriateness and without that it mostly became a marketing gimmick.
>
> Dave   AB7E
>
>
>
> On 1/3/2017 3:35 PM, Jim Thomson wrote:
>> ##  Both ISO-9000  and also ISO-9001 was about the stupidest thing
>> that ever came out of downtown europe. Folks seem to think that ISO-9XXX  means quality....it doesnt.
>> Plenty of small business that went under cuz of ISO.   U can easily be making crap, and be
>> ISO certified.   ISO has gone by the wayside these days for the most part, good riddance.
>>     Biggest waste of millions of dollars during the 90s.
>>
>> Jim   VE7RF
>>
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