[TowerTalk] Fwd: [Elecraft] H40WA needs urgent help with K3

[Jim W7RY]

I know I don't care Jim.

After all... This is Tower Talk.    Not the elecraft admiration society.

There I said it.

Jim W7RY



On 2/28/2024 9:55 PM, Jim Brown wrote:
> Anyone know of another company that provides this level of customer 
> support? N6KR is one of the two Owners.
>
> 73, Jim K9YC
>
> -------- Forwarded Message --------
> Subject: Re: [Elecraft] H40WA needs urgent help with K3
> Date: Wed, 28 Feb 2024 18:14:33 -0800
> From: Wayne Burdick <n6kr at elecraft.com>
> To: eric norris <gliderboy1955 at yahoo.com>
> CC: Elecraft Reflector <elecraft at mailman.qth.net>
>
> Hi Eric,
>
> Our CS team responded to this at 1651 PST. Rob provided details on how 
> to reload firmware when "MCU LD" is flashing. Nothing heard after that.
> The 0555 error code pertains to the sub RX DSP, if that helps.
>
> It's after CS hours now, but I'll check my direct email periodically.
>
> 73,
> Wayne
> N6KR
>
>
>> On Feb 28, 2024, at 4:21 PM, eric norris <gliderboy1955 at yahoo.com> 
>> wrote:
>>
>> See forwarded message
>>
>> 73, Eric NF6S
>>
>> ex WD6DBM
>>
>> 
>>
>> ----- Forwarded Message -----
>> From: "Paul N6PSE via Chat" <chat at ncdxc.org>
>> To: "NCDXC Discussion List" <chat at ncdxc.org>
>> Sent: Wed, Feb 28, 2024 at 4:08 PM
>> Subject: [NCDXC Chat] Urgent K3 help needed
>> Hi guys. One of our H40WA K3 has gone into a wonky state.
>>
>> We got repeated  ERR 0555 and DSC error messages.
>> We updated the firmware
>> Firmware updated says K3 Bootstrap loader did not echo “D” remove 
>> power and try firmware load.
>>
>> I removed power and sent all firmware to K3.
>>
>> K3 now is in a state where the display is dark and shows MCU LD and 
>> the TX led is blinking
>> Removing power does not get it out of this state. Need expert advise 
>> asap,
>>
>> Thanks
>>
>> Paul N6PSE
>
>
>
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-- 
Thanks and 73, Jim W7RY