[UK-CONTEST] New licence docs

[Dave Sergeant]

On 12 Jan 2007 at 9:48, paul at greenrover.demon.co.uk wrote:

> As to operation of the website... minor problems caused by pilot error
> here, easily  sorted by asking for help - which was dealt with
> efficiently by Ofcom.
> 
> Worked with Opera and IE7 no major problems here.

Well I have just conquered the first stage at the third attempt in 
getting through the registration process. I was particularly confused 
by the process used to look up your address where you have to go via 
a two stage process from your postcode in a seperate lookup window. 
This in itself failed the first two times and I could find nowhere to 
click to feed the information back into the main screen, but it 
magically worked the third time (using Opera 9.10). Why couldn't you 
just type in your detail in boxes on the first page? Also the 
requirements for the password, including a mixture of upper and lower 
case, was a bit unusual.

By the way am I right that in the box where you put your licence 
'number' you put the long one which is at the top of your validation 
document? Or your callsign? That certainly is not clear....

If this is supposed to be simple they have a long way to go when 
computer savvy people like us have problems. We are trying to advise 
an elderly club member who has internet but certainly not savvy on 
his best approach short of sending them 20 quid for any changes.

Now have to wait for the login information in the post.

73 Dave G3YMC

http://www.davesergeant.com