[WriteLog] Serial number problem with the install program

[Gary AL9A]

Frank,

Since you "...bought and downloaded the latest version of WriteLog 
online..." you must have gotten a email containing a link to the download 
location.  When I renewed my WriteLog license last September I got a email 
that informed me the download link would expire after 120 hours or 5 
attempts to download, whichever happened first.

If you too received such an email go back and look at it again.  Down near 
the bottom of the note it says:  "Here is your registration key for WriteLog 
Full V11.22" (yours may now say V11.23).  Following this line is the 
registration key, mine is 13 characters long, a combination of upper and 
lower case letters and numbers.  Hopefully you still have this email to 
check again.  My order confirmation did not contain a invoice number.

73,
Gary AL9A

-----Original Message----- 
From: Frank Fallon
Sent: December 03, 2014 2:26 PM
To: WriteLog at contesting.com
Subject: [WriteLog] Serial number problem with the install program

As a long time RTTY contester and Writelog user I am very unhappy

This is my second e-mail (to Writelog support) in the last three days
asking for help.

I am a long time Writelog user who just upgraded to a Windows 7 system
and bought an downloaded the latest version of Writelog online but I am
unable to install it as I cannot get it to accept the very long serial
number.  In fact I am not sure I have received a serial number as it is
called an invoice number.  I can't click and paste it and  when I try to
enter it manually the install program will accept only about half of the
long string of letters. I have tried that  5 or 6 time with no luck.
The install program stops accepting input half way though the string of
letters and number.

Please provide me with a serial number or an alternate install method.

73 de Frank....N2FF......

P.S. if I have no response by Thursday mid day east coast time I will
send this request to the reflector.
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