[WriteLog] WriteLog issues after Windows 10 2004 update

[Joe Subich, W4TV]

Don,

 > My RTL-SDR is no longer showing signals on the bandmap.

Try reinstalling any drivers for the RTL device.  This smells like a
failure of the [wideband] audio between the device and SDR software.

Windows Updates are notorious for munging non-Microsoft hardware USB
drivers.

73,

    ... Joe, W4TV


On 2020-07-18 8:59 AM, Don Hill AA5AU wrote:
> I've found another issue but I'm not sure it's related to the Windows 10
> update. My RTL-SDR is no longer showing signals on the bandmap. The SDR
> appears to be working as it shows on the bandmap but there are no signals. I
> went through the SDR setup again in WriteLog but it does not show any
> signals. It does not appear that any settings have changed. It worked in
> IARU.
> 
> Not sure how to troubleshoot it other than check the cabling between the IF
> output of the TS-870 and the input to the SDR which appears fine. The SDR is
> acting as if it's not getting a signal.
> 
> Any suggestions?
> 
> Don AA5AU
> 
> -----Original Message-----
> From: WriteLog [mailto:writelog-bounces at contesting.com] On Behalf Of Don
> Hill AA5AU
> Sent: Saturday, July 18, 2020 7:34 AM
> To: writelog at contesting.com
> Subject: [WriteLog] WriteLog issues after Windows 10 2004 update
> 
> I just completed a massive Windows 10 update this morning on both my Windows
> 10 Home and Windows 10 Pro machines and immediately had issues within
> WriteLog but they were easily corrected.
> 
>   
> 
> When I tried to run WriteLog on the Home machine, I got a WriteLog Sound
> Error "WriteLog Sound Initialization Error Audio thread exception: GetDevice
> failed". After clicking OK a couple of times, WriteLog opened. The two
> issues I noticed were that MMTTY had the wrong sound card selected in
> settings and that the bandmap was showing only a gray window (this is a
> known issue after a Windows 10 update). I closed WriteLog. I then ran the
> WriteLog > Sound board mixer control program and it showed "Device missing"
> for the sound board. I selected the appropriate sound board and when I
> restarted WriteLog, all was well again except the bandmap. To fix the
> bandmap, I closed WriteLog reinstalled the last WriteLog update I had.
> 
>   
> 
> On the Pro machine, I didn't have a Sound error (maybe because there is only
> one sound card in this PC) but I did have the bandmap issue. Reinstalling
> the latest update fixed that issue.
> 
>   
> 
> All is well.
> 
>   
> 
> This Windows 10 2004 update took a couple of hours to complete. I started it
> last night, waiting an hour and it was not complete on either machine so
> went to bed. This morning both machines were asking for a restart and after
> a restart, it took another hour to complete.
> 
>   
> 
> I would not update Windows just before the NAQP RTTY contest today. You may
> miss the start!
> 
>   
> 
> 73, Don AA5AU
>