[Top] [All Lists]

[Amps] Status of Alpha

To: "" <>
Subject: [Amps] Status of Alpha
From: Mike Dishop via Amps <>
Reply-to: Mike Dishop <>
Date: Sun, 1 Oct 2017 16:51:43 +0000 (UTC)
List-post: <>
 Ten Tec and Alpha are two different companies with some common ownership.  I 
own half of Alpha and am the managing partner.
Alpha has an active web site.Alpha has a telephone number that is manned 7AM 
-4PM Central time.Alpha runs ads on and has placed some in QST.Alpha is 
in the same location that they have occupied since 2010Alpha has an active web 
store.9500 and 8410 Amplifiers are in stock, available to order, available to 
ship TODAY in the Alpha web store.Alpha has been repairing amps and the only 
thing sitting around in the shop with a backlog are 87A's that we are trying to 
find parts for. That amp is obsolete. If you have one it is time to buy a 9500. 
Array solutions does not have the programs or codes to properly service the 
Alpha line as far as we know.  Why would you send your amp to them anyway?  We 
haven't missed a day or been closed EVER, so what is the mystery?  The products 
aren't orphaned. 
Given all this, why do people have concern or ask about the status of Alpha?  
It is so easy to dial the phone and ask Are you in business?  My email is all 
over the internet and it is easy to call me at Dishtronix. I answer the phone.  
Alpha answers the phone. 
Can't you guys see that rumors like this are just rumors?    Can't you see that 
rumors are financially damaging to the company?  If you are afraid to buy a 
used Alpha and want to send it to Array solutions I've got news for you.  I 
employ around ten people and have three US locations.  Last I knew Jay and Bob 
were working out of a shop in the back of Jay's property.  They certainly do 
not own pick and place machines and a board assembly house and they didn't 
design any of the amplifiers they are selling you.  Knowing what I know about 
the Alpha line, I would not say that they are qualified for all repairs because 
they don't have the passwords and software necessary to make the adjustments in 
some of the amps. Certainly they are not a franchised distributer or service 
center for Alpha.  II'm pretty sure they don't have some of the specialty parts 
we use because it takes a 5,000 dollar bill to order the minimum quantity of 
one of our special resistors we use which cost around 30 dollars each IN 
QUANTITY.  You can't make an investment in parts like that if you aren't 
manufacturing amps.  Meanwhile Alpha has been in business since what, 1970?  
Continuously?  I've been in business since 1998. Ten Tec since 1968?  And you 
are worried about buying a US manufactured, US designed and US supported amp on 
the used market?  Seriously?  
You'll notice in my "rant" that I said that there are a couple of people who 
every three months do the same thing -  ask the exact question and stir up this 
discussion again.  It may be innocently done and all that, but the result is it 
starts a fire storm of discussion and negativity about the company which in 
turn may put off a customer from purchasing goods from us.  To prove my case 
look here -  this gentleman is afraid to buy a USED Alpha!  What do you think 
that does to new sales then?
My goodness we have even run adds in QST.  
It reaches the point where I wonder what else I can do other than camp on line 
constantly and spoon feed PR to the crowd.  The problem if I do this is that I 
won't get any of the new products out the door in which case the company really 
is doomed. 
If you think my comments are uncomplimentary or unwarranted on the Ten Tec 
issue, all I can say is how many times should I go through this politely and 
gently as I have done in the past, before telling you in a more forceful manner 
that you will remember?  How long should I put up with someone punching me in 
the nose before I punch back?  I just got sick of it so I decided to try to put 
it in terms that even a rock with an IQ of zero could understand.  Now if that 
makes me a terrible person or whatever else anyone wants to infer about me I 
guess they are entitled to their opinion.  I think it is very dangerous to 
judge another person when you don't know them and haven't met them. I think in 
my entire career I've done nothing but try to help people.  I'm trying to help 
the people at Ten Tec and I'm trying to help the people at Alpha.  I'm even 
helping all of you who own Alpha's and TEN TEC's because your products are not 
orphaned.  How can I possibly be a villain?
We are producing BRAND NEW ALPHA AMPLIFIERS with a FOUR YEAR WARRANTY every day 
at Alpha.  Why not forget the used market and come get a brand new unit?  Our 
craftsmanship is superb. It is all done in house now by master craftsman. No 
subcontracting as was done in the past. Not even the PCBs.  We make EVERYTHING 
ourselves and control the quality to PERFECTION.  Our latest production has all 
the updates and incorporates all the fixes, improvements and lessons learned 
over the last ten years so that you really get a bulletproof quality product.  
I wouldn't recommend it if it wasn't true.  I have to say especially that the 
8410 with the twin 4cx1500 in it is probably the best amplifiers ever built  by 
Alpha, comparing only to the legendary Alpha 77.  Those of you who do know me 
know that I strive to be the very best and have the very best amplifier in the 
world.  I wouldn't have gotten involved with Alpha if there wasn't something 
here of value.  Trust my judgment, take my recommendation and buy one of the 
NEW ARFSL produced amplifiers.  I have 100% customer satisfaction on all the 
new amps I have produced at ARFSL.  Nobody EVER regrets buying one from my team 
because we are working very hard to be the best in the business.  That is what 
you expect when you buy an Alpha and that is what you get.  The very best. That 
includes the product, the build quality, the materials used in side, the 
attitude of the employees, management and investors, and above all else the 
customer service. 
I say this very clearly. We are here to stay.  If you support us with your 
dollar we can grow, thrive and bring you even better and more innovative 
products.  If you don't support us we can't do anything.  It is strictly up to 
YOU if YOU want us to stay in the amateur business.  Otherwise I will devote my 
energy to the commercial sector where we are usually appreciated.
Remember good is not good enough if you intend to be great, and at Alpha we are 
making ham radio and America better one amplifier at a time.  If you don't have 
an Alpha, there has never been a better time to get one.
73-Mike N8WFF

Amps mailing list
<Prev in Thread] Current Thread [Next in Thread>