please stop picking on tt. sounds a bit childish and depressing to say the
least
----- Original Message -----
From: "LORONA,AL (A-USA,ex3)" <al_lorona@agilent.com>
To: <duffyb01@fuse.net>; <tentec@contesting.com>
Sent: Friday, December 07, 2001 4:44 PM
Subject: RE: [TenTec] New TT QRP Rig
> >
> > This is my biggest
> > gripe about TT. They announce way before the stuff is available,
> > then never make the date when they say it will be available. What
> > difference does it make you ask? These pre-announcements whet your
> > appetite, then when they can't deliver, you go looking for something
> > else to satisfy that hunger for a new rig. That's what I did last
> > time. The 6N2 was announced and I wanted one now. I think it was
> > over a year and a half later before it came out. Got tired of
> > waiting and bought a competitive rig. I was ready to put the order
> > in for this new 516 and could not wait for the January timeframe to
> > come. Now, Spring...Spring when? Spring goes to the twenty
> > something of June. Another six months! Yikes!
> >
> > Duffy - WB8NUT
> >
>
> Duffy-
>
> It would be nice to deliver on time, every time, but... a lot of times
stuff
> happens. A little over a year ago the company I work for could not deliver
> on their promises to manufacture several new products-- all of which cost
a
> heck of a lot more than a Ten Tec rig-- because, of all things, there was
a
> worldwide shortage of capacitors! Our customers were waiting months for
> delivery of equipment they had already paid for. At least you didn't lay
out
> any money on a new rig that happened to be delayed for a while!
>
> When we were in this condition there were several instances where
customers
> grew impatient and then went to buy a competitor's product, but in the end
> many of them were sorry they didn't wait. You've got to balance
availability
> against quality.
>
> Another time a relatively minor product was days from final production
when
> the assembly line had to be shut down. A unit that had been baking in a
oven
> was re-tested for EMI generation and failed the FCC spec just slightly.
The
> line remained quiet until they could add more shielding, so for a 2 month
> delay I'm sure most folks were glad to wait. Our stuff has the reputation
of
> beating the published specs by a mile, and most folks are willing to put
up
> with occasional delays to maintain that level of performance.
>
> Regards,
>
> Al W6LX
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