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[TenTec] WOW SERVICE on ARGO V!

To: <tentec@contesting.com>
Subject: [TenTec] WOW SERVICE on ARGO V!
From: bohnovic@bellsouth.net (John Bohnovic)
Date: Sun, 24 Nov 2002 07:38:51 -0500
Gary,

Shooting a person in the leg so that you can provide first aid is not a 
good analogy to the service and reliability issue.

Jeff's analogy is out of context. No human has a warranty provided when 
they are born. TenTec provides a warranty on their equipment. TenTec loses 
when their equipment fails inside the warranty period. Not only does it 
cost them money to repair and ship the equipment, it also costs them in 
terms of their reputation with the owner of the failed equipment.

73..de John/K4WJ

At 04:29 PM 11/23/02 -0500, Gary Hoffman wrote:
>Jeff,
>
>Of course I understand your point.  And I appreciate the humor.  :)
>
>Of course, I would say you are a totally unreliable person if you
>shot me in the leg, but a great medical service technician if you fixed
>me up great.
>
>73 de Gary
>
>----- Original Message -----
>From: "Jeffrey Davis" <ke9v@comcast.net>
>To: "Gary Hoffman" <ghoffman@spacetech.com>
>Sent: Saturday, November 23, 2002 4:26 PM
>Subject: Re: [TenTec] WOW SERVICE on ARGO V!
>
>
> > * Gary Hoffman <ghoffman@spacetech.com> [2002-11-23 16:24]:
> > > Indeed, great service IS great service.
> >
> > Hello Gary!
> >
> > If I shoot you inthe leg but then provide immediate, professional first
> > aid, did I do you a favor? Would you "brag" about my service?
> >
> > :-)
> >
> > --
> > Jeff Davis <ke9v@comcast.net>
> >
>
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>TenTec mailing list
>TenTec@contesting.com
>http://lists.contesting.com/mailman/listinfo/tentec

73..de John/K4WJ
***********************************************************
   John/K4WJ in Pembroke Pines, FL
    QTH  26 00 51 N
         80 16 16 W

K8PXG from 18 Jun 59 to 11 Feb 97
K8WJ  from 12 Feb 97 to 07 Apr 97
ZF2HZ from 17 May 84 to 31 Dec 84
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