I have sent a rig in twice in the past year and a half.
I would rate the service as OK.
Not the nightmares you read about like getting the rig back 4 months
later....still unfixed, but not stellar either.
I sent the LF driver (woofer) in a hifi speaker back to the manufacturer to
be rebuilt on a Monday. I got it back on Thursday...rebuilt. I still can't
get over that!
In short, I'd figure 3 weeks is typical...perhaps 2
...Dave
----- Original Message -----
From: "wa8vbx" <wa8vbx@wideopenwest.com>
To: <tentec@contesting.com>
Sent: Sunday, January 07, 2007 11:18 AM
Subject: [TenTec] TT Service
> Ok guys and gals;
>
> I had something go wrong in my Jupiter(low or no output on any band), so I
> am sending it back to TT for service/repair.
>
> How good is TT service as far as getting it and and back to you in the
> quickest time, do they also let you know how much it is going to cost
> before they do any repairs.
>
> This is the first time I have had to send anything to them for repair.
>
> Thanks and 73
> Kurt
> K8YZK
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> TenTec@contesting.com
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