My Orion 565 has not been back to the factory since I purchased over two
years ago. It was in the last production run.
The only issue that I have had other than a few firmware bugs is an
intermittent trouble with the RIT/XIT encoder. Ten-Tec service took my
information and a when they had isolated the issue they provided
detailed instructions on how to repair the problem myself (they know I
am an EE with RF experience) or if I preferred invited me to send it to
them for repair. (Just checked now and its working nicely.... ).
I have had one or more Ten-Tec transceivers in my shack since 1970 and
never, as yet, had to send anything back for repair. Now that doesn't
mean I haven't had problems over all those years, but none I wasn't able
to fix myself due to excellent information and support from Ten-Tec.
73,
Jerry, KG6TT
--
Ralph Jerald "Jerry" Volpe
Amateur Radio Operator KG6TT
ARRL Member & VE
FISTS 12304
788 Chestnut Drive
Fairfield, CA 94533
kg6tt@arrl.net
510 325-7724
707 399-8838 FAX
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