You need to get past the support help line. Maybe write some well
crafted letters to the USA Samsung Corporate office or other engineering
office asking for assistance with a safety issue with the stove.
If you can reach the right person, they will be interested in resolving
the issue.
Chuck K9LC
On 5/6/2020 12:53 PM, Bill Mader wrote:
Ed makes a good point Randy. This is much more than an annoyance! Let us
know how the ferrites work out for you. If you can't get any satisfaction,
in this case I would consider a report to the CPSC:
https://www.saferproducts.gov/CPSRMSPublic/Incidents/ReportIncident.aspx
Fortunately, we have not experienced a similar issue with our new GE stove
(JGB635DEK3WW). So far I haven't noticed any RFI from it. With as much
noise as I experience here, that may never happen!
73, Bill Mader, K8TE
ARRL New Mexico Section Manager
*ARRL - The national association for Amateur Radio**™*
Duke City Hamfest BoD Vice-Chairman www.dukecityhamfest.org 18-20 Sep 2020
Secretary and Past President, Albuquerque DX Association
W6H NM Coordinator, Route 66 On-the-Air 12-20 Sep 2020
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