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[AMPS] Eimac care and feeding/poor service

To: <amps@contesting.com>
Subject: [AMPS] Eimac care and feeding/poor service
From: cgroen@image.dk (Carsten Groen)
Date: Thu, 18 Nov 1999 16:22:55 +0100
Yeep, Reid was the man also in my case
Jon!
Carsten OZ9AAR
http://www.magicio.com/cgroen

-----Original Message-----
From: Jon Ogden
[mailto:jono@enteract.com]
Sent: 18. november 1999 06:24
To: Carsten Groen; Bill Murphy;
amps@contesting.com
Subject: Re: [AMPS] Eimac care and
feeding/poor service


on 11/17/99 9:30 AM, Carsten Groen at
cgroen@image.dk wrote:

> I have two times requested data from
> them on tubes
> and both times I got detailed data
> sheets, and even
> emails from one of their apps guys,
> asking me if I
> had any further questions.
> And, I may add, both times I told them
I
> was a ham nut,
> so they knew that it wasn't Mr. Voice
of
> America requesting
> info.

I must agree with Carsten.  When doing
my 4-1000A amplfier, someone
suggested I write Reid Brandon at Eimac
to see if he had any app notes, etc.
I wrote Reid an e-mail.  Very promptly
he returned mine and asked for my
snail mail address so that he could send
me some info.  A few days later a
nice packet of app notes and other info
on the 4-1000A showed up in my
mailbox.

Eimac had long since sold the 4-1000A
design to Triton when this exchange
took place.  Reid had nothing to gain
except my respect, yet he still took
the time to dig out the info and send
it.

That's service.

73,

Jon
KE9NA

--
-------------------------------------
Jon Ogden
KE9NA

http://www.qsl.net/ke9na


"A life lived in fear is a life half
lived."



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