Recently, my son sold an item on eBay, using PayPal. The buyer claimed the
item was not as represented and he had sent it back. Son said, fine. What
he got back was a small package that did not contain the item, but a note
telling my son that he had made a fool of. Because the package was smaller
than the item sent, my son opened it in front of the UPS driver, and
obtained a signed note from that driver.
At that point, my son had money taken from his PayPal account but did not
have the item. He contacted PayPal, but they told him the file had been
closed, since the buyer had indicated he was satisfied.
Son called PayPal with no satisfaction. He called eBay, with no
satisfaction. He then e-mailed them, with no satisfaction. He then came to
dad, who is a lawyer. I figured a demand letter with the documents in hand
(the nasty note from buyer is in the same writing and same purple pen ink as
the address label, plus the UPS declaration). Try to find an address for
PayPal. I finally found out they had an office in California and mailed a
letter there. It just came back - not a valid address.
PayPal does not want to be found. They do not have addresses anywhere in
there material. They do not wish to be held accountable. I tried a number
of fax numbers and finally one got through, although most did not work.
After receiving my fax, they are considering reopening the file. If I had
nothing better to do, I would consider bringing a class action, so that each
buyer would get 12 cents back and I would make 150 million dollars in
attorney fees and bid up the old Hallicrafters SX-88s to more than they are
now.
73, Colin K7FM
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