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Re: [CQ-Contest] Idiom Press

To: cq-contest@contesting.com
Subject: Re: [CQ-Contest] Idiom Press
From: Barry <w2up@comcast.net>
Date: Fri, 19 Oct 2012 06:09:18 -0600
List-post: <cq-contest@contesting.com">mailto:cq-contest@contesting.com>
I, too, recall a problem with contacting Idiom Press. While they make a fine product, their customer service is non-existent. Reminds me of the old F12, but worse.
Barry W2UP

On 10/18/2012 21:37, Michael Almeter wrote:
About a year ago last August, I ordered a K-5 keyer from Idiom Press. I too 
received a very nice and prompt email thanking me for my business. I don't 
recall exactly when I got my keyer, but it was at least a month and a half 
after I had ordered it. Contacting the company was a HUGE problem - call after 
call after call with no answer or email as to where my keyer was. Eventually I 
had to open up a Skype account to call the company - that was the winner. A 
year later, I am pleased with my keyer, but I wouldn't order anything from 
Idiom that I didn't need a couple months out.

73,
Mike
W4MJA


________________________________
  From: Kip Edwards <kedwards@ltol.com>
To: 'VE5ZX' <ve5zx@hotmail.com>; 'Radio K0HB' <kzerohb@gmail.com>; 'CQ-Contest' 
<cq-contest@contesting.com>
Sent: Thursday, October 18, 2012 12:35 PM
Subject: Re: [CQ-Contest] Idiom Press
Hans,

     In July of this year I ordered some stuff from Idiom Press.  I got it 
promptly, followed by an email from either Bob, W9KNI, or his son thanking me 
for the order and asking if everything was OK (it was).

     I'm looking at the email receipt:  the website is www.idiompress.com (I'm 
sure you know that).  The phone number listed is 1-541-956-1297.

     I've known Bob for a lot of years and I'm sure he'd be distressed to learn 
that you're having problems.  Here's the email address I have used to 
communicate with Bob:  bob@thelochers.net

     Good luck--and fie-fi-fo-fum

     73,  Kip W6SZN

-----Original Message-----
From: CQ-Contest [mailto:cq-contest-bounces@contesting.com] On Behalf Of VE5ZX
Sent: Thursday, October 18, 2012 9:31 AM
To: Radio K0HB; CQ-Contest
Subject: Re: [CQ-Contest] Idiom Press

Hans,

A couple of years ago I ran into a similar problem. I sent him a rotator
controller to repair. I didn't hear from him for months and I couldn't reach
him by phone, fax or email. Eventually, I found he was posting to TowerTalk
so I asked him why he was answering me. He replied he was too busy
developing a new product to answer. Ever since the son has taken over the
business things have been going down hill for Idiom Press. Good luck
contacting the company

Syl - VE5ZX


-----Original Message-----
From: Radio K0HB
Sent: Monday, October 15, 2012 10:30 PM
To: CQ-Contest
Subject: [CQ-Contest] Idiom Press

Does anyone know the secret password to contact Idiom Press?

I want to spend some money on CONTESTING equipment from them, but can’t
raise them on email or published phone numbers.  Quick, before K0CKB
rescinds my spending permit.

73, de Hans, K0HB
--
"Just a boy and his radio"
--
Proud Member of:
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Lake Vermilion DX Assn - http://www.lvdxa.org
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SOC - http://www.qsl.net/soc
Twin City FM Club - http://tcfmc.org
--
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Sea stories here ---> http://k0hb.wordpress.com/
Request QSL at ---> http://www.clublog.org/logsearch/K0HB
All valid QSL requests honored with old fashioned paper QSL!
LoTW participant
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