Ed,
Thanks for at least providing confirmation that your engineers acknowledge the
problem. Do they have any idea of how to fix the problem?
My line of thinking is that if you read a KN's configuration then save the KN's
configuration without making any changes then the configuration after re-boot
should be the same.
Karlnet's NAT implementation is dodgy. I can't think of any reason to have the
fields "Public IP Address" & "Public IP Mask" in either Incoming or Outgoing
NAT setup if your Public IP address is DHCP assigned.
*********** REPLY SEPARATOR ***********
On 2004-06-23 at 12:09 PM KarlNet Support wrote:
>Caleb,
>
>OK after talking with the engineers they say this is the issue. In step 3
>the Configuration is being changed, at this point the dual IP's are
>actually
>being saved to the unit. So when logging back in on step 4 you are reading
>the configuration with the dual IP information. I am sure it is debatable
>that the other IP should be removed, however once the dual IP situation has
>been created, saving to the unit is guaranteeing the issue to be there upon
>reboot. Have you tried rebooting it without performing a save? Does the
>issue still occur?
>
>
>
>Ed
>
>KarlNet Technical Support
>http://www.karlnet.com/Support/SupportKnowledgeBase.htm
>614-822-5275
>
>-----Original Message-----
>From: Caleb Carroll [mailto:karlnet@pathcom.ca]
>Sent: Tuesday, June 22, 2004 4:30 PM
>To: KarlNet Support
>Subject: RE: Moderate Bug in Configurator 5 related to NAT with DHCP
>
>
>Hi Ed,
>
>This is a fairly serious problem. I understand what you are trying to say
>but you're barking up the wrong tree... If you follow my instructions,
>Step
>#4 says "Open the configuration of the RG/KN"... This is exactly what you
>are suggesting I try to do to verify this (log in again). So, Yes; the
>problem remains after logging in again.
>
>I NEVER make a bug report unless I am 100% certain that there is a problem.
>I am getting frustrated because every time I report something, your
>engineers ask me to answer all sorts of ridiculous questions that have no
>bearing whatsoever on the problem at hand.
>
>
>*********** REPLY SEPARATOR ***********
>
>On 2004-06-22 at 3:35 PM KarlNet Support wrote:
>
>>Caleb,
>>
>>If you do not login to the unit after making the change the information
>>will
>>not be updated automatically as the configuration is only read from the
>>unit
>>upon login. Try to login again and see if both IP addresses remain.
>Thanks,
>>
>>Ed
>>
>>KarlNet Technical Support
>>http://www.karlnet.com/Support/SupportKnowledgeBase.htm
>>614-822-5275
>>
>>-----Original Message-----
>>From: Caleb Carroll [mailto:karlnet@pathcom.ca]
>>Sent: Wednesday, June 16, 2004 12:04 PM
>>To: support@karlnet.com
>>Subject: Moderate Bug in Configurator 5 related to NAT with DHCP
>>
>>
>>
>>Configurator 5.00-xxxx is retaining the Public IP Address & Public IP Mask
>>settings when the IP Host is set to "Obtain an IP address from DHCP
>>Server".
>>
>>The easiest way to demonstrate this problem is by following the steps
>>outlined below:
>>
>>1) Use Configurator to open the configuration of a KN-100 or RG-1100
>>2) On your DHCP server. Delete the lease for your KN/RG and then create a
>>temporary lease reserve (force the KN or RG to grab a different IP
>>address).
>>3) Go back to Configurator - Don't make any configuration changes! Just
>>select "Save Config" from the file menu.
>>4) Open the configuration of the KN/RG, 4) Click on the "Monitor" tab
>>5a) Click on "Local IP Address" - there will be 2 IP addresses listed
>>5b) Click on "IP Route" - the default route will be marked "Invalid"
>>
>>See screenshots here:
>>https://carroll.pathcom.ca/serials/Configurator445_bug.html
>>
>>
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