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Re: [Karlnet] AP LOCK up/ won't pass ip traffic but link test works

To: Karlnet Mailing List <karlnet@WISPNotes.com>
Subject: Re: [Karlnet] AP LOCK up/ won't pass ip traffic but link test works
From: Chris Conn <cconn@abacom.com>
Reply-to: Karlnet Mailing List <karlnet@WISPNotes.com>
Date: Thu, 15 Jul 2004 11:41:52 -0400
List-post: <mailto:karlnet@WISPNotes.com>
Hello,

We see the same thing on occasion. When you access the "Turbocell Station Entries", all counters are frozen except one CPE that has only the retransmit counter increasing very rapidly. It is usually the CPE with the weakest signal.

Funny how the transmit counter to that faulty CPE does not increase, only the re-transmit counter... What is clear however is that ALL of the base's attention is focused on that lone CPE for the duration of the issue. It can sometimes last up to 5 minutes or more, but we usually reboot the base and everything comes back until the next time.

We have had this problem since 3.88 and maybe before, so it is not new. We reported this for the first time to Karlnet around May 2002 however the support channels at the time were much less developed than they are now.

We have also found that using a different channel is a way of getting rid of the problem.

Chris


Dan Metcalf wrote:


I"ve documented a bunch of things that happen during this event....

I've noticed on the clients that the in discards start increasing, it
seems every packet received is "discarded", while looking at the AP you
can see it stuck on re-transmits to a cpe while the transmits DO NOT
increase


I *wish* I had a copy of that beta software, I"ve got numerous clients really p*ssed of at me....




-----Original Message-----
From: karlnet-bounces@WISPNotes.com

[mailto:karlnet-bounces@WISPNotes.com] On


Behalf Of Rick Harnish
Sent: Thursday, July 15, 2004 11:24 AM
To: 'Karlnet Mailing List'
Subject: RE: [Karlnet] AP LOCK up/ won't pass ip traffic but link test

works


I have been experiencing "IP Freeze" for over two months.  Reggie
visited our office two weeks ago and was able to actually run a "walk"
during some of these freezes.  According to him, it was the first time
they were actually able to catch a freeze in action.  They had made
numerous trips to clients to see the "freezes" but when they got

there,


it never happened. We are currently running a "beta" version that

they


built to solve the problem.
All I can tell you right now is that we have not had any problems with
the problem since we loaded it three days ago.

Unfortunately, we lost a major client late last week due to this
problem.  They went to DSL and are still using our wireless for
redundancy.  However, most of their traffic is going over the DSL
connection.  It was an automotive parts manufacturer and since they
left, we haven't had any freezes.  Makes me wonder if they were not

the


problem all along or whether the bin file made the difference. I

guess


if the answers to these questions were more simple our lives would be
boring ;)

Respectfully,

Rick Harnish
President
OnlyInternet Broadband & Wireless, Inc.
260-827-2482 Office
260-307-4000 Cell
www.oibw.net
MSN: r_harnish62@hotmail.com
ICQ: 293578162

-----Original Message-----
From: dan.metcalf@wbsysnet.com [mailto:dan.metcalf@wbsysnet.com]
Sent: Wednesday, July 14, 2004 7:17 PM
To: 'Karlnet Mailing List'
Subject: RE: [Karlnet] AP LOCK up/ won't pass ip traffic but link test
works

When we first upgraded to v4.45 it seemed to have prevented it from
happening, but now its happening dealing, generally during the day..

it


appears that all it takes for a karlnet cpe to get jammed w/
interference or poor signal and it brings down the entire AP



-----Original Message-----
From: karlnet-bounces@WISPNotes.com

[mailto:karlnet-bounces@WISPNotes.com] On


Behalf Of David M Holligan
Sent: Wednesday, July 14, 2004 7:39 PM
To: Karlnet Mailing List
Subject: Re: [Karlnet] AP LOCK up/ won't pass ip traffic but link

test


works

I've seen it fewer times since 4.45, but still do see it.


Dave



Caleb Carroll wrote:


Who is still experiencing this "feature" with v4.45 firmware?

*********** REPLY SEPARATOR ***********

On 2004-07-14 at 3:00 PM Dan Metcalf wrote:



Bob,

I agree, if karlnet can't fix this I"ll have no choice... its very
frustrating when 30+ clients call me up (after I received the

30+pages


that they down) and when I do the wireless link test everything is

FINE


Dan




-----Original Message-----
From: karlnet-bounces@WISPNotes.com

[mailto:karlnet-bounces@WISPNotes.com] On



Behalf Of Bob Hrbek
Sent: Wednesday, July 14, 2004 2:04 PM
To: Karlnet Mailing List
Subject: Re: [Karlnet] AP LOCK up/ won't pass ip traffic but link

test


works


Oh....I think the solution to this problem is Trango or Canopy.

;)


-b
----- Original Message -----
From: "Dan Metcalf" <dan.metcalf@wbsysnet.com>
To: "'Karlnet Mailing List'" <karlnet@WISPNotes.com>
Sent: Wednesday, July 14, 2004 12:06 PM
Subject: RE: [Karlnet] AP LOCK up/ won't pass ip traffic but link

test


works


This issue was brought up before and karlnet sent out some
questionnaires regarding the issue..

I've been dealing with this for quite some time and have gotten

little



response or feedback from karlnet

Anybody else still experience these issues?

I have noticed when this happens (I can't ping, but can link

test


fine)


the in discards go through the roof

Dan




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