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Re: [Karlnet] Attention to the Karlnet Big Wigs

To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
Subject: Re: [Karlnet] Attention to the Karlnet Big Wigs
From: "Bob Hrbek" <bhrbek@jagwireless.net>
Reply-to: Karlnet Mailing List <karlnet@WISPNotes.com>
Date: Tue, 2 Nov 2004 16:09:03 -0600
List-post: <mailto:karlnet@WISPNotes.com>
I have RG-1000's.  :)   

-bob
----- Original Message ----- 
From: "Alex Phillips" <alexp@rbns.net>
To: "'Karlnet Mailing List'" <karlnet@WISPNotes.com>
Sent: Tuesday, November 02, 2004 3:43 PM
Subject: [Karlnet] Attention to the Karlnet Big Wigs


> Guys,
>  
> I am not sure what the hell is going on there but I have been trying to
> get a simple Key upgrade now for about 3 weeks.
>  
> I bought my kn105 from CTI working with Liz Creekmore.  This was a
> refurb and so had a previously released key.  I bought the unit and
> purchased a single user key for a customer install.  Turns out after I
> installed I had other customers who wanted services off this unit.  So I
> requested a key upgrade like I have done in the past.
>  
> My request has turned into a hot potato in that, now no one at
> Karlnet/YDI/Terabeam has authority to do such a thing.  
>  
> So, I am now posting on this list, that I am pretty much done with KN at
> this point.   I want to say that Ed and Reg have been great to work with
> but I just cannot deal with this obvious act of destroying what used to
> be a good reliable product.
>  
> I will continue to use KN but only used gear I can scavenge and only
> until I have had time to phase out 4 networks that have KN.
>  
> I want to congratulate the management of Terabeam Wireless and YDI for
> killing this product with such haste and determination. I will also add,
> that I will NEVER EVER buy products from Terabeam Wireless /YDI ever
> again.
>  
> Anyone who wishes to chime in at this time is welcome.  Also, anyone who
> has keyed RG's in good condition feel free to email me off list.
>  
> Maybe we should start a list called, "what to do now that karlnet sucks"
>  
> Peace out.
>  
> Alex Phillips 
> Rural Broadband Network Services LLC
> www.RBNS.net
> www.HighSpeedLink.net
> 540-246-2788
>  
>  
> _______________________________________________
> Karlnet mailing list
> Karlnet@WISPNotes.com
> http://lists.wispnotes.com/mailman/listinfo/karlnet
> 
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