Hrm...
-------------------------
Registrant:
CWLab, LLC
5507 S Hyde Park Blvd, #1
Chicago,IL,US 60637
Domain Name:karlnetsucks.com
Record last updated at 2004-06-08 10:19:36
Record created on 2002/6/10
Record expired on 2006/6/10
Domain servers in listed order:
ns1.cwlab.com ns2.cwlab.com
Administrator:
name:(Charles Wu)
Email:(webmaster@cwlab.com) tel-- 773-667-4585
CWLab, LLC
1525 East 55th St Suite 301
\r
t Chicago
IL,
US
zipcode:60615
Technical Contactor:
name:(Charles Wu)
Email:(webmaster@cwlab.com) tel-- 773-667-4585
CWLab, LLC
1525 East 55th St Suite 301
\r
t Chicago
IL,
US
zipcode:60615
Billing Contactor:
name:(-)
Email:() tel--
\r
t
,
zipcode:
Registration Service Provider:
name: CW Lab
tel: +1.7736674585
fax: +1.7736320571
web:
-------------------------------------------
CWLab
Vendor Neutral Technology Architects
**NEW**
BWA Product Reviews
Real World Experiences from Real WISPs
http://www.wispreviews.com
-----Original Message-----
From: karlnet-bounces@WISPNotes.com [mailto:karlnet-bounces@WISPNotes.com]
On Behalf Of Dan Metcalf
Sent: Thursday, November 11, 2004 9:33 AM
To: Karlnet Mailing List
Subject: Re: [Karlnet] Re: Attention to the Karlnet Big Wigs
but do the wrap boards fit inside the arc 19db antennas? then it would
be a easy solution
Bob Hrbek wrote:
>But Alex....I don't think that a WISP can reliably produce their own
>"home-brew" CPE's. I've build over 170 KN CPE's from RG-1000's and
>various antennas. Yeah, they are fairly easy to do and not that complex
but If I
>have to drill holes in another little nema box I'm gonna scream. In the
>end, the problems at user sites are because I'm trying to do things with
>equipment that it was never intended for. Sure...some of the SBC stuff
you
>are buying is "rated" for heat/cool extremes and includes things like
>POE but....I'd like to be doing WAY more than 170+ installs a year and
>I just don't have the time to build the equipment as well and then deal
>with a company that doesn't have a focus or control on the RF components of
their
>wireless products. Don't get me wrong, I use MT for some wireless
>backhauls but I don't install 170 of them a year!
>
>
>I'm looking back 2 1/2 years ago when I made a choice between Karlnet
>and Canopy......I should have chosen Canopy....Now I'm faced with
>another decision....I won't make the same mistake twice (I'm going with
>a mix of Canopy and Trango! ...which is probably a mistake but I am NOT
>going to replace 6 trango AP's!)
>
>
>-Bob
>
>
>
>----- Original Message -----
>From: "Alex Phillips" <alexp@rbns.net>
>To: "'Karlnet Mailing List'" <karlnet@WISPNotes.com>
>Sent: Thursday, November 11, 2004 7:20 AM
>Subject: RE: [Karlnet] Re: Attention to the Karlnet Big Wigs
>
>
>
>
>>I have heard that Doug Karl no longer works for KN.
>>
>>Also Heard that the entire buy out of KN was to force the end of the
>>low cost OEM type products they produced and replace it with a higher
>>price integrated product sold by YDI to those who needed KN TC radio
>>system.
>>
>>I feel that the source of this information was/is reliable. Many of
>>you on the list seemed to have indicated that this was what you
>>thought was happening. I have 3 Cell Sites that have KN TC on it and
>>I do not like this at all.
>>
>>I have already started to over build my sites with a second network
>>and will phase out KN through attrition.
>>
>>I would suggest that you that can start planning on this eventuality.
>>Terabeam may be rethinking this move now based on our collective
>>feedback but in my mind the deed is done and they have shown their true
>>colors here. I am not going to jump on the Canopy band wagon like many
>>have because I feel that they too will dump their product once they
>>realize that they can't just buy their way into a market. We are
>>going to transition to our own solution using MT for OS as they do not
>>require we use their hardware and they have a polling product with more
options
>>that KN ever had. There are many options for boards and many more on
>>the horizon.
>>
>>Anyhow, I think that its time to send a message and I will do my part.
>>Anyone out there who wants to collaborate on getting off the KN TC
>>feel free to email me on or off list.
>>
>>
>>
>>-----Original Message-----
>>From: karlnet-bounces@WISPNotes.com
>>[mailto:karlnet-bounces@WISPNotes.com] On Behalf Of Timothy J. Steele
>>Sent: Wednesday, November 10, 2004 1:38 PM
>>To: karlnet@WISPNotes.com
>>Subject: [Karlnet] Re: Attention to the Karlnet Big Wigs
>>
>>I would completely agree. We are a small ISP in southern Oregon with
>>four mountain sites all running Karlnet 4.45 ISP base software. We
>>have a subscriber base of about 300 subscribers all Karlnet based CPE
>>equipment. We
>>started in the day of PCMCIA windows based clients, and then moved to
>>KN-100, then KN-50 and now KN-105 units. So we are running a large
>>mixture
>>of Karlnet based solutions. We have always had somewhat of a rocky road
>>with
>>Karlnet from the beginning, starting with the 1.0 to 1.2 firmware
>>revision
>>issues with the KN-50. But overall it has ALWAYS been a great solution.
>>We
>>currently have subscriber links over 20 miles with a good signal pushing
>>over 1,000k each. That's a statistic even on a crowded site with over 70
>>subscribers (we are running the 100 user versions of the ISP base
>>software),
>>we also have significant resources deployed to add four more sites all
>>Karlnet based. We started the deployment of the Karlnet gear this
>>summer. We
>>are competing with three other wireless ISP's in our area, all offering
>>CPE
>>equipment under $300.00 (one is custom gear, the other is Brezecom
>>based,
>>and I am not sure what the 3rd is running) The KN-50 provided us with a
>>price point of $299.99 for CPE equipment. Since the KN-50 we have been
>>able
>>to double our subscriber base due to this price point. Now I keep
>>hearing
>>runmors that Karlnet (Terabeam) is dropping the KN-50 line, and moving
>>to a
>>mini-PCI platform?
>>
>>Terabeam PLEASE take this advice:
>>
>>1. Keep a compatible product with the existing 4.45 base software.
>>Small ISP's (your customer base) cannot afford to switch out subscribers
>>gear because the mountain site has changed to accommodate new standards.
>>We
>>are all limited by the FCC in the ISM band; there are only so many
>>channels
>>to work with to keep isolation. In 90% of the cases we cannot leave the
>>existing ISP base in place to accommodate the old equipment then deploy
>>a
>>second to accommodate the new equipment. There simply are not enough
>>channels in the band to make that work effectively. If standards need to
>>change, then please deploy them on the newer frequencies without
>>dropping
>>the equipment we need to grow the existing 2.4 technology. This allows
>>US as
>>small ISP's to grow with you instead of getting hit by a title wave of
>>changes that FORCE us to go somewhere else to get a consistent reliable
>>supply of product.
>>
>>2. Keep a product in the existing price point. As small ISP's we need
>>something a residential customer can afford. We need a product that
>>can perform reliably in the 2.4ghz band. As you know there are a lot
>>of products
>>in the 2.4ghz band that have become cheap and readily available. In
>>order to
>>keep that price point and to drive it down even further we need to stick
>>with a solution that is 2.4 for residential subscribers. It's easy to
>>sell a
>>business a 400 or 500 dollar CPE but you completely cut off your
>>residential
>>customer base with that kind of a price point. This also accommodates
>>the
>>growth for the EXISTING customer base you already have "US" and every
>>other
>>ISP etc. out there with existing Karlnet based solutions deployed.
>>
>>3. A consistent supply of product without change but with refinement.
>>It seems the moment we get a Karlnet product, learn to use it,
>>discover its quirks and iron them out the product completely changes
>>direction? For example the KN-50 with firmware 1.0 supported both
>>intersil
>>and Orinoco based cards, then boom karlnet released 1.1 that dropped the
>>intersil compatibility, then with 1.2 its back again with two revisions
>>for
>>hermies based chipsets? And now the KN-105 and KN-50 line is being
>>dropped
>>completely? What would have happened to Microsoft if every new version
>>of
>>windows abandoned all the software that would run on the previous
>>version?
>>Microsoft as any successful company knows you have to take your
>>transitions
>>slowly for our customer base to keep up with you, otherwise they will
>>fall
>>off the boat and you will lose them forever. In addition to that you
>>also
>>need a consistent supply of product. As small ISP's we typically buy our
>>equipment in small chunks, ten units here, five here, etc. We cannot
>>afford
>>to tie up thousands of dollars in equipment. Most WISPS don't have those
>>resources. We need a supplier that can take the small orders in stride
>>and
>>not take six months to get here.
>>
>>4. SOME FORM OF COMMUNICATION. I check all three websites (terebeam,
>>karlnet, YDI) on a daily basis for information on what is going on. Most
>>of
>>the updates seem to be for a stockholder rather than a customer. I am
>>making
>>make or break decisions in my company every day that relies on your
>>product.
>>Yet I don't even have a clue what equipment I will be using, or what is
>>(or
>>will) be available? I hear rumors on WISPNotes that is what I am using
>>as my
>>decision base? Keep the websites updated on WHAT PRODUCT is available
>>and
>>what WILL BE available, what is it compatible with? What will be the
>>projected costs? All of these questions could be answered with some
>>updates
>>to your site. When you let the communication lie, we have to base our
>>decisions on what might be completely incorrect information. You can
>>loose
>>your customer base rather quickly without those lines of communication.
>>
>>
>>To close, I guess I have a love for your product. I have appreciated
>>your support when we have needed it. I am impressed with the
>>performance and reliability of the product we have deployed right now.
>>Karlnet has never fallen short on the technology, just the
>>organization and management of it.
>>I know if you use the right combination of Karlnet based technology
>>(provided you can find it) you can produce a faster, more robust, more
>>reliable, less expensive solution that Motorola ever thought of. The key
>>is
>>what products, firmware's, and supporting hardware you use. Something
>>Karlnet should have organized and packaged. To abandon such an awesome
>>product is the WRONG decision. I want to see Karlnet (Terabeam) succeed.
>>If
>>small ISP's is not your customer base then let me know and I will move
>>on to
>>someone else. If it is, you are doing a poor job of keeping that base.
>>For
>>me to own over 400 Karlnet pieces of equipment with software etc. and
>>not
>>have a clue if I am even your customer anymore, I have no idea what
>>product
>>to buy, what my budget needs to be, where I need to be setting my price
>>point, if I can grow my existing sites or not, do I use karlnet on the
>>new
>>sites, will product be available, if so what will that product be? I do
>>not
>>have an answer to these questions and many more. These are all answers I
>>should have; the situation I (and other Karlnet WISPs) am in is
>>ludicrous.
>>We work hard enough to pioneer this industry; we don't need this huge
>>unknown.
>>
>>Just my 2 cents.
>>
>>Timothy J. Steele
>>e-ISCO
>>tsteele@e-isco.com
>>
>>
>>
>>-----Original Message-----
>>From: karlnet-bounces@WISPNotes.com
>>[mailto:karlnet-bounces@WISPNotes.com]
>>On Behalf Of karlnet-request@WISPNotes.com
>>Sent: Wednesday, November 10, 2004 12:44 AM
>>To: karlnet@WISPNotes.com
>>Subject: Karlnet Digest, Vol 23, Issue 10
>>
>>Send Karlnet mailing list submissions to karlnet@WISPNotes.com
>>
>>To subscribe or unsubscribe via the World Wide Web, visit
>>http://lists.wispnotes.com/mailman/listinfo/karlnet
>>or, via email, send a message with subject or body 'help' to
>>karlnet-request@WISPNotes.com
>>
>>You can reach the person managing the list at
>>karlnet-owner@WISPNotes.com
>>
>>When replying, please edit your Subject line so it is more specific
>>than "Re: Contents of Karlnet digest..."
>>
>>
>>Today's Topics:
>>
>> 1. RE: Attention to the Karlnet Big Wigs (Herzog, Gary (ITC))
>> 2. RE: Attention to the Karlnet Big Wigs (Noyan DEDE)
>> 3. Re: Attention to the Karlnet Big Wigs (Norm Young)
>> 4. Re: Attention to the Karlnet Big Wigs (Bob Hrbek)
>>
>>
>>----------------------------------------------------------------------
>>
>>Message: 1
>>Date: Tue, 9 Nov 2004 13:30:16 -0600
>>From: "Herzog, Gary (ITC)" <gh@hctx.net>
>>Subject: RE: [Karlnet] Attention to the Karlnet Big Wigs
>>To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
>>Cc: Support@KarlNet.com, dharman@terabeam.com
>>Message-ID:
>>
>><C126554BF3D3304FB72BA5D390E28D802F82E3@hcmailclustera.hco.hc.hctx.net
>>>
>>
>>Content-Type: text/plain
>>
>>
>>
>>I feel your pain in a big way I have been purchasing Karlnet hardware
>>and software since 2001. I was told back then to find a reliable
>>and cheep wireless point to point solution for the BIG local government
>>agency that I work for. After looking at all of the other solutions at
>>the
>>time the Karlnet was the best fit for us. I have had NO issues with the
>>hardware or software at all. We have a bunch of these radios
>>installed
>>here and we have demoed this to other agencies at to the advantage to
>>wirelessly linking remote sites with Karlnet.
>>
>>Well with that said I went to place about a $10K order with Demarc
>>Technology Group for radios that will support my on going agencies
>>projects.
>>I received an email back from Tony Morella telling me that they were not
>>able to provide me with this TurboCell equipment any more. After
>>researching
>>this on the web I found that YDI/Terabeam Wireless had purchased Karlnet
>>and
>>that Terabeam Wireless with out notice decided to discontinue the boards
>>that were used in most if not all OEM products. Apparently the venders
>>were
>>told that they would be able to get the dual port boards for some time
>>and
>>that never materialized. One of the reasons I went with Demarc
>>Technology
>>Group is the service they provided and how the radio hardware was setup.
>>
>>I then contacted a Doug Harman [dharman@terabeam.com] with
>>YDI/Terabeam Wireless to find out what the deal was with stopping
>>production of KN series boards. He told me that YDI/Terabeam Wireless
>>thought the KN
>>boards were inferior and had problems so they were going to a Mini-PCI
>>based
>>system. Well this system is more expensive and the configurations
>>provided
>>do not meet my needs like the Demarc Technology Groups solution did. I
>>informed Doug that I personally thought that YDI/Terabeam Wireless was
>>running a good thing by discontinue the boards that the OEMs were using.
>>This ultimately hurts the customer and then YDI/Terabeam Wireless
>>because if
>>you hurt the customer the customer ultimately will not buy from you.
>>
>>Well the latest is that Tony with Demarc Technology Group is trying
>>to help us out and come up with at config that will work for us. This
>>solution uses a compact flash with Karlnet image on it to boot from and
>>needs a different boot loader from YDI/Karlnet. From what I understand
>>the
>>new YDI/Karlnet simply have not been responsive to this request. I sure
>>hope
>>that YDI/Terabeam Wireless wakes up and starts helping their customers.
>>
>>Gary Herzog
>>gh@hctx.net
>>
>>
>>
>>-----Original Message-----
>>From: Alex Phillips [mailto:alexp@rbns.net]
>>Sent: Tuesday, November 02, 2004 3:43 PM
>>To: 'Karlnet Mailing List'
>>Subject: [Karlnet] Attention to the Karlnet Big Wigs
>>
>>Guys,
>>
>>I am not sure what the hell is going on there but I have been trying
>>to get a simple Key upgrade now for about 3 weeks.
>>
>>I bought my kn105 from CTI working with Liz Creekmore. This was a
>>refurb and so had a previously released key. I bought the unit and
>>purchased a single user key for a customer install. Turns out after I
>>installed I had other customers who wanted services off this unit. So
>>I requested a key upgrade like I have done in the past.
>>
>>My request has turned into a hot potato in that, now no one at
>>Karlnet/YDI/Terabeam has authority to do such a thing.
>>
>>So, I am now posting on this list, that I am pretty much done with KN at
>>this point. I want to say that Ed and Reg have been great to work with
>>but I just cannot deal with this obvious act of destroying what used
>>to be a good reliable product.
>>
>>I will continue to use KN but only used gear I can scavenge and only
>>until I have had time to phase out 4 networks that have KN.
>>
>>I want to congratulate the management of Terabeam Wireless and YDI for
>>killing this product with such haste and determination. I will also
>>add, that I will NEVER EVER buy products from Terabeam Wireless /YDI
>>ever again.
>>
>>Anyone who wishes to chime in at this time is welcome. Also, anyone
>>who has keyed RG's in good condition feel free to email me off list.
>>
>>Maybe we should start a list called, "what to do now that karlnet
>>sucks"
>>
>>Peace out.
>>
>>Alex Phillips
>>Rural Broadband Network Services LLC
>>www.RBNS.net
>>www.HighSpeedLink.net
>>540-246-2788
>>
>>
>>_______________________________________________
>>Karlnet mailing list
>>Karlnet@WISPNotes.com
>>http://lists.wispnotes.com/mailman/listinfo/karlnet
>>
>>
>>
>>------------------------------
>>
>>Message: 2
>>Date: Wed, 10 Nov 2004 09:49:33 +0200
>>From: "Noyan DEDE" <noyan@onur.net>
>>Subject: RE: [Karlnet] Attention to the Karlnet Big Wigs
>>To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
>>Message-ID: <016166C7776B9C4A85724C5B8A3804B50A6A23@bigboss.onur.net>
>>Content-Type: text/plain; charset="us-ascii"
>>
>>Gary,
>>
>>We have more equipment running KN software on Soekris boards than
>>KN10x/20x hardware. The Soekris platform is much more reliable in
>>terms of temperature issues in weatherproof enclosures. CompactFlash
issue
>>can be a pain but it is not something you can't handle. We've kept
>>around 10 CFs loaded with KN bootloader just-in-case and we are
>>happier. The only real pain in CF is that there are note switches to
>>bring the unit back to factory default. You need to replace the CF in
>>order to do that. If you are stuck with KN SW this is a safer path for
>>you. Otherwise, I see that most of the KN customers are switching to
>>Trango and Canopy based systems.
>>
>>Overall, I think this latest move from KN/Terabeam/YDI is not very
>>wise but than again, they don't seem to care about it as the whole
>>idea of this thing seems to be to wipe out the KN installed base in
>>favor of YDI solutions. But what they don't see is that after all this
>>commotion, none of the existing customers of KN will even come close
>>to consider YDI/Terabeam based solutions.
>>
>>Too bad.
>>
>>Noyan Dede
>>
>>-----Original Message-----
>>From: karlnet-bounces@WISPNotes.com
>>[mailto:karlnet-bounces@WISPNotes.com] On Behalf Of Herzog, Gary (ITC)
>>Sent: Tuesday, November 09, 2004 9:30 PM
>>To: Karlnet Mailing List
>>Cc: Support@KarlNet.com; dharman@terabeam.com
>>Subject: RE: [Karlnet] Attention to the Karlnet Big Wigs
>>
>>
>>
>>I feel your pain in a big way I have been purchasing Karlnet hardware
>>and software since 2001. I was told back then to find a reliable and
>>cheep wireless point to point solution for the BIG local government
>>agency that I work for. After looking at all of the other solutions at
>>the time the Karlnet was the best fit for us. I have had NO issues
>>with the hardware or software at all. We have a bunch of these radios
>>installed
>>here and we have demoed this to other agencies at to the advantage to
>>wirelessly linking remote sites with Karlnet.
>>
>>Well with that said I went to place about a $10K order with Demarc
>>Technology Group for radios that will support my on going agencies
>>projects. I received an email back from Tony Morella telling me that
>>they were not able to provide me with this TurboCell equipment any
>>more. After researching this on the web I found that YDI/Terabeam
>>Wireless had purchased Karlnet and that Terabeam Wireless with out
>>notice decided to discontinue the boards that were used in most if not
>>all OEM products. Apparently the venders were told that they would be
>>able to get the dual port boards for some time and that never
>>materialized. One of the reasons I went with Demarc Technology Group
>>is the service they provided and how the radio hardware was setup.
>>
>>I then contacted a Doug Harman [dharman@terabeam.com] with
>>YDI/Terabeam Wireless to find out what the deal was with stopping
>>production of KN series boards. He told me that YDI/Terabeam Wireless
>>thought the KN boards were inferior and had problems so they were
>>going to a Mini-PCI based system. Well this system is more expensive
>>and the configurations provided do not meet my needs like the Demarc
>>Technology Groups solution did. I informed Doug that I personally
>>thought that YDI/Terabeam Wireless was running a good thing by
>>discontinue the boards that the OEMs were using. This ultimately hurts
>>the customer and then YDI/Terabeam Wireless because if you hurt the
>>customer the customer ultimately will not buy from you.
>>
>>Well the latest is that Tony with Demarc Technology Group is trying to
>>help us out and come up with at config that will work for us. This
>>solution uses a compact flash with Karlnet image on it to boot from
>>and needs a different boot loader from YDI/Karlnet. From what I
>>understand the new YDI/Karlnet simply have not been responsive to this
>>request. I sure hope that YDI/Terabeam Wireless wakes up and starts
>>helping their customers.
>>
>>Gary Herzog
>>gh@hctx.net
>>
>>
>>
>>-----Original Message-----
>>From: Alex Phillips [mailto:alexp@rbns.net]
>>Sent: Tuesday, November 02, 2004 3:43 PM
>>To: 'Karlnet Mailing List'
>>Subject: [Karlnet] Attention to the Karlnet Big Wigs
>>
>>Guys,
>>
>>I am not sure what the hell is going on there but I have been trying
>>to get a simple Key upgrade now for about 3 weeks.
>>
>>I bought my kn105 from CTI working with Liz Creekmore. This was a
>>refurb and so had a previously released key. I bought the unit and
>>purchased a single user key for a customer install. Turns out after I
>>installed I had other customers who wanted services off this unit. So
>>I requested a key upgrade like I have done in the past.
>>
>>My request has turned into a hot potato in that, now no one at
>>Karlnet/YDI/Terabeam has authority to do such a thing.
>>
>>So, I am now posting on this list, that I am pretty much done with KN at
>>this point. I want to say that Ed and Reg have been great to work with
>>but I just cannot deal with this obvious act of destroying what used
>>to be a good reliable product.
>>
>>I will continue to use KN but only used gear I can scavenge and only
>>until I have had time to phase out 4 networks that have KN.
>>
>>I want to congratulate the management of Terabeam Wireless and YDI for
>>killing this product with such haste and determination. I will also
>>add, that I will NEVER EVER buy products from Terabeam Wireless /YDI
>>ever again.
>>
>>Anyone who wishes to chime in at this time is welcome. Also, anyone
>>who has keyed RG's in good condition feel free to email me off list.
>>
>>Maybe we should start a list called, "what to do now that karlnet
>>sucks"
>>
>>Peace out.
>>
>>Alex Phillips
>>Rural Broadband Network Services LLC
>>www.RBNS.net
>>www.HighSpeedLink.net
>>540-246-2788
>>
>>
>>_______________________________________________
>>Karlnet mailing list
>>Karlnet@WISPNotes.com
>>http://lists.wispnotes.com/mailman/listinfo/karlnet
>>
>>_______________________________________________
>>Karlnet mailing list
>>Karlnet@WISPNotes.com
>>http://lists.wispnotes.com/mailman/listinfo/karlnet
>>
>>
>>------------------------------
>>
>>Message: 3
>>Date: Wed, 10 Nov 2004 00:11:59 -0800
>>From: "Norm Young" <lists@applegatebroadband.net>
>>Subject: Re: [Karlnet] Attention to the Karlnet Big Wigs
>>To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
>>Message-ID: <008801c4c6fc$f4586af0$6501a8c0@Normsdesktop>
>>Content-Type: text/plain; format=flowed; charset="iso-8859-1";
>>reply-type=original
>>
>>And that is precisely the trajectory my WISP is on. Shifting our high
>>end connections to Trango, and using KN for residential---as long as
>>they last,
>>but not building out any more KN WIPOPs---which is a pity, because the
>>solution is a good fit for resi customers.
>>
>> I really don't understand the Terrabeam moves so far, because if they
>>think
>>
>>I'm going to shift my high end efforts over to their other product
>>lines, they've got another think coming, especially in light of what's
>>happening to
>>
>>the KN line (---my guess is that I'll probably go out of my way not
>>to, based on this experience--but fortunately, it's not out of my
>>way).
>>
>>If Terrabeam wants to destroy the KN product line, for whatever
>>unfathomable
>>
>>reason, it's their party--just don't expect my company to be a future
>>customer.
>>
>>(Now would be a good time for someone from Terrabeam to explain what
>>it is they are trying to accomplish, hint, hint.)
>>
>>Norm
>>
>>
>>----- Original Message -----
>>From: "Noyan DEDE" <noyan@onur.net>
>>To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
>>Sent: Tuesday, November 09, 2004 11:49 PM
>>Subject: RE: [Karlnet] Attention to the Karlnet Big Wigs
>>
>>
>>Gary,
>>
>>We have more equipment running KN software on Soekris boards than
>>KN10x/20x hardware. The Soekris platform is much more reliable in
>>terms of temperature issues in weatherproof enclosures. CompactFlash
issue
>>can be a pain but it is not something you can't handle. We've kept
>>around 10 CFs loaded with KN bootloader just-in-case and we are
>>happier. The only real pain in CF is that there are note switches to
>>bring the unit back to factory default. You need to replace the CF in
>>order to do that. If you are stuck with KN SW this is a safer path for
>>you. Otherwise, I see that most of the KN customers are switching to
>>Trango and Canopy based systems.
>>
>>Overall, I think this latest move from KN/Terabeam/YDI is not very
>>wise but than again, they don't seem to care about it as the whole
>>idea of this thing seems to be to wipe out the KN installed base in
>>favor of YDI solutions. But what they don't see is that after all this
>>commotion, none of the existing customers of KN will even come close
>>to consider YDI/Terabeam based solutions.
>>
>>Too bad.
>>
>>Noyan Dede
>>
>>-----Original Message-----
>>From: karlnet-bounces@WISPNotes.com
>>[mailto:karlnet-bounces@WISPNotes.com] On Behalf Of Herzog, Gary (ITC)
>>Sent: Tuesday, November 09, 2004 9:30 PM
>>To: Karlnet Mailing List
>>Cc: Support@KarlNet.com; dharman@terabeam.com
>>Subject: RE: [Karlnet] Attention to the Karlnet Big Wigs
>>
>>
>>
>>I feel your pain in a big way I have been purchasing Karlnet hardware
>>and software since 2001. I was told back then to find a reliable and
>>cheep wireless point to point solution for the BIG local government
>>agency that I work for. After looking at all of the other solutions at
>>the time the Karlnet was the best fit for us. I have had NO issues
>>with the hardware or software at all. We have a bunch of these radios
>>installed
>>here and we have demoed this to other agencies at to the advantage to
>>wirelessly linking remote sites with Karlnet.
>>
>>Well with that said I went to place about a $10K order with Demarc
>>Technology Group for radios that will support my on going agencies
>>projects. I received an email back from Tony Morella telling me that
>>they were not able to provide me with this TurboCell equipment any
>>more. After researching this on the web I found that YDI/Terabeam
>>Wireless had purchased Karlnet and that Terabeam Wireless with out
>>notice decided to discontinue the boards that were used in most if not
>>all OEM products. Apparently the venders were told that they would be
>>able to get the dual port boards for some time and that never
>>materialized. One of the reasons I went with Demarc Technology Group
>>is the service they provided and how the radio hardware was setup.
>>
>>I then contacted a Doug Harman [dharman@terabeam.com] with
>>YDI/Terabeam Wireless to find out what the deal was with stopping
>>production of KN series boards. He told me that YDI/Terabeam Wireless
>>thought the KN boards were inferior and had problems so they were
>>going to a Mini-PCI based system. Well this system is more expensive
>>and the configurations provided do not meet my needs like the Demarc
>>Technology Groups solution did. I informed Doug that I personally
>>thought that YDI/Terabeam Wireless was running a good thing by
>>discontinue the boards that the OEMs were using. This ultimately hurts
>>the customer and then YDI/Terabeam Wireless because if you hurt the
>>customer the customer ultimately will not buy from you.
>>
>>Well the latest is that Tony with Demarc Technology Group is trying to
>>help us out and come up with at config that will work for us. This
>>solution uses a compact flash with Karlnet image on it to boot from
>>and needs a different boot loader from YDI/Karlnet. From what I
>>understand the new YDI/Karlnet simply have not been responsive to this
>>request. I sure hope that YDI/Terabeam Wireless wakes up and starts
>>helping their customers.
>>
>>Gary Herzog
>>gh@hctx.net
>>
>>
>>
>>-----Original Message-----
>>From: Alex Phillips [mailto:alexp@rbns.net]
>>Sent: Tuesday, November 02, 2004 3:43 PM
>>To: 'Karlnet Mailing List'
>>Subject: [Karlnet] Attention to the Karlnet Big Wigs
>>
>>Guys,
>>
>>I am not sure what the hell is going on there but I have been trying
>>to get a simple Key upgrade now for about 3 weeks.
>>
>>I bought my kn105 from CTI working with Liz Creekmore. This was a
>>refurb and so had a previously released key. I bought the unit and
>>purchased a single user key for a customer install. Turns out after I
>>installed I had other customers who wanted services off this unit. So
>>I requested a key upgrade like I have done in the past.
>>
>>My request has turned into a hot potato in that, now no one at
>>Karlnet/YDI/Terabeam has authority to do such a thing.
>>
>>So, I am now posting on this list, that I am pretty much done with KN at
>>this point. I want to say that Ed and Reg have been great to work with
>>but I just cannot deal with this obvious act of destroying what used
>>to be a good reliable product.
>>
>>I will continue to use KN but only used gear I can scavenge and only
>>until I have had time to phase out 4 networks that have KN.
>>
>>I want to congratulate the management of Terabeam Wireless and YDI for
>>killing this product with such haste and determination. I will also
>>add, that I will NEVER EVER buy products from Terabeam Wireless /YDI
>>ever again.
>>
>>Anyone who wishes to chime in at this time is welcome. Also, anyone
>>who has keyed RG's in good condition feel free to email me off list.
>>
>>Maybe we should start a list called, "what to do now that karlnet
>>sucks"
>>
>>Peace out.
>>
>>Alex Phillips
>>Rural Broadband Network Services LLC
>>www.RBNS.net
>>www.HighSpeedLink.net
>>540-246-2788
>>
>>
>>_______________________________________________
>>Karlnet mailing list
>>Karlnet@WISPNotes.com
>>http://lists.wispnotes.com/mailman/listinfo/karlnet
>>
>>_______________________________________________
>>Karlnet mailing list
>>Karlnet@WISPNotes.com
>>http://lists.wispnotes.com/mailman/listinfo/karlnet
>>_______________________________________________
>>Karlnet mailing list
>>Karlnet@WISPNotes.com
>>http://lists.wispnotes.com/mailman/listinfo/karlnet
>>
>>
>>
>>
>>------------------------------
>>
>>Message: 4
>>Date: Wed, 10 Nov 2004 02:34:46 -0600
>>From: "Bob Hrbek" <bhrbek@jagwireless.net>
>>Subject: Re: [Karlnet] Attention to the Karlnet Big Wigs
>>To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
>>Message-ID: <004801c4c701$65173150$85bf60cc@americas.cpqcorp.net>
>>Content-Type: text/plain; charset="iso-8859-1"
>>
>>And Doug Karl is laughing all the way to the bank...... ;)
>>
>>
>>----- Original Message -----
>>From: "Noyan DEDE" <noyan@onur.net>
>>To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
>>Sent: Wednesday, November 10, 2004 1:49 AM
>>Subject: RE: [Karlnet] Attention to the Karlnet Big Wigs
>>
>>
>>Gary,
>>
>>We have more equipment running KN software on Soekris boards than
>>KN10x/20x hardware. The Soekris platform is much more reliable in
>>terms of temperature issues in weatherproof enclosures. CompactFlash
issue
>>can be a pain but it is not something you can't handle. We've kept
>>around 10 CFs loaded with KN bootloader just-in-case and we are
>>happier. The only real pain in CF is that there are note switches to
>>bring the unit back to factory default. You need to replace the CF in
>>order to do that. If you are stuck with KN SW this is a safer path for
>>you. Otherwise, I see that most of the KN customers are switching to
>>Trango and Canopy based systems.
>>
>>Overall, I think this latest move from KN/Terabeam/YDI is not very
>>wise but than again, they don't seem to care about it as the whole
>>idea of this thing seems to be to wipe out the KN installed base in
>>favor of YDI solutions. But what they don't see is that after all this
>>commotion, none of the existing customers of KN will even come close
>>to consider YDI/Terabeam based solutions.
>>
>>Too bad.
>>
>>Noyan Dede
>>
>>-----Original Message-----
>>From: karlnet-bounces@WISPNotes.com
>>[mailto:karlnet-bounces@WISPNotes.com] On Behalf Of Herzog, Gary (ITC)
>>Sent: Tuesday, November 09, 2004 9:30 PM
>>To: Karlnet Mailing List
>>Cc: Support@KarlNet.com; dharman@terabeam.com
>>Subject: RE: [Karlnet] Attention to the Karlnet Big Wigs
>>
>>
>>
>>I feel your pain in a big way I have been purchasing Karlnet hardware
>>and software since 2001. I was told back then to find a reliable and
>>cheep wireless point to point solution for the BIG local government
>>agency that I work for. After looking at all of the other solutions at
>>the time the Karlnet was the best fit for us. I have had NO issues
>>with the hardware or software at all. We have a bunch of these radios
>>installed
>>here and we have demoed this to other agencies at to the advantage to
>>wirelessly linking remote sites with Karlnet.
>>
>>Well with that said I went to place about a $10K order with Demarc
>>Technology Group for radios that will support my on going agencies
>>projects. I received an email back from Tony Morella telling me that
>>they were not able to provide me with this TurboCell equipment any
>>more. After researching this on the web I found that YDI/Terabeam
>>Wireless had purchased Karlnet and that Terabeam Wireless with out
>>notice decided to discontinue the boards that were used in most if not
>>all OEM products. Apparently the venders were told that they would be
>>able to get the dual port boards for some time and that never
>>materialized. One of the reasons I went with Demarc Technology Group
>>is the service they provided and how the radio hardware was setup.
>>
>>I then contacted a Doug Harman [dharman@terabeam.com] with
>>YDI/Terabeam Wireless to find out what the deal was with stopping
>>production of KN series boards. He told me that YDI/Terabeam Wireless
>>thought the KN boards were inferior and had problems so they were
>>going to a Mini-PCI based system. Well this system is more expensive
>>and the configurations provided do not meet my needs like the Demarc
>>Technology Groups solution did. I informed Doug that I personally
>>thought that YDI/Terabeam Wireless was running a good thing by
>>discontinue the boards that the OEMs were using. This ultimately hurts
>>the customer and then YDI/Terabeam Wireless because if you hurt the
>>customer the customer ultimately will not buy from you.
>>
>>Well the latest is that Tony with Demarc Technology Group is trying to
>>help us out and come up with at config that will work for us. This
>>solution uses a compact flash with Karlnet image on it to boot from
>>and needs a different boot loader from YDI/Karlnet. From what I
>>understand the new YDI/Karlnet simply have not been responsive to this
>>request. I sure hope that YDI/Terabeam Wireless wakes up and starts
>>helping their customers.
>>
>>Gary Herzog
>>gh@hctx.net
>>
>>
>>
>>-----Original Message-----
>>From: Alex Phillips [mailto:alexp@rbns.net]
>>Sent: Tuesday, November 02, 2004 3:43 PM
>>To: 'Karlnet Mailing List'
>>Subject: [Karlnet] Attention to the Karlnet Big Wigs
>>
>>Guys,
>>
>>I am not sure what the hell is going on there but I have been trying
>>to get a simple Key upgrade now for about 3 weeks.
>>
>>I bought my kn105 from CTI working with Liz Creekmore. This was a
>>refurb and so had a previously released key. I bought the unit and
>>purchased a single user key for a customer install. Turns out after I
>>installed I had other customers who wanted services off this unit. So
>>I requested a key upgrade like I have done in the past.
>>
>>My request has turned into a hot potato in that, now no one at
>>Karlnet/YDI/Terabeam has authority to do such a thing.
>>
>>So, I am now posting on this list, that I am pretty much done with KN at
>>this point. I want to say that Ed and Reg have been great to work with
>>but I just cannot deal with this obvious act of destroying what used
>>to be a good reliable product.
>>
>>I will continue to use KN but only used gear I can scavenge and only
>>until I have had time to phase out 4 networks that have KN.
>>
>>I want to congratulate the management of Terabeam Wireless and YDI for
>>killing this product with such haste and determination. I will also
>>add, that I will NEVER EVER buy products from Terabeam Wireless /YDI
>>ever again.
>>
>>Anyone who wishes to chime in at this time is welcome. Also, anyone
>>who has keyed RG's in good condition feel free to email me off list.
>>
>>Maybe we should start a list called, "what to do now that karlnet
>>sucks"
>>
>>Peace out.
>>
>>Alex Phillips
>>Rural Broadband Network Services LLC
>>www.RBNS.net
>>www.HighSpeedLink.net
>>540-246-2788
>>
>>
>>_______________________________________________
>>Karlnet mailing list
>>Karlnet@WISPNotes.com
>>http://lists.wispnotes.com/mailman/listinfo/karlnet
>>
>>_______________________________________________
>>Karlnet mailing list
>>Karlnet@WISPNotes.com
>>http://lists.wispnotes.com/mailman/listinfo/karlnet
>>_______________________________________________
>>Karlnet mailing list
>>Karlnet@WISPNotes.com
>>http://lists.wispnotes.com/mailman/listinfo/karlnet
>>
>>
>>
>>------------------------------
>>
>>_______________________________________________
>>Karlnet mailing list
>>Karlnet@WISPNotes.com
>>http://lists.wispnotes.com/mailman/listinfo/karlnet
>>
>>
>>End of Karlnet Digest, Vol 23, Issue 10
>>***************************************
>>
>>_______________________________________________
>>Karlnet mailing list
>>Karlnet@WISPNotes.com
>>http://lists.wispnotes.com/mailman/listinfo/karlnet
>>
>>
>>_______________________________________________
>>Karlnet mailing list
>>Karlnet@WISPNotes.com
>>http://lists.wispnotes.com/mailman/listinfo/karlnet
>>
>>
>>
>
>_______________________________________________
>Karlnet mailing list
>Karlnet@WISPNotes.com
>http://lists.wispnotes.com/mailman/listinfo/karlnet
>
>
_______________________________________________
Karlnet mailing list
Karlnet@WISPNotes.com http://lists.wispnotes.com/mailman/listinfo/karlnet
_______________________________________________
Karlnet mailing list
Karlnet@WISPNotes.com
http://lists.wispnotes.com/mailman/listinfo/karlnet
|