To all:
It was an entirely different issue with an adjoining county's board of
s(t)upes, they were hemming and hawing with our r/c club over .01 cent
things until I finally took the lead and had an attorney friend write a
letter the the county board.
It got results, in the end all were happy and they
uninformed/misinformed got a education.
Sometimes you have to go to the sharks and give them some fun things to do.
My hope is that the issues get resolved, ther's only one solar array in
my neighbor hood and he finnaly shut it down,
Gary...wa6fgi
On 12/16/2019 2:39 PM, Dale Johnson wrote:
The person is a public relations worker and it's their job to deflect problems
away from the company that they work for.
Hire an attorney, explain the situation to the attorney and suggest they write a
letter on the attorney’s letterhead explaining to the CEO or owner the
stituation and for the need to have a meeting at your place with he or she and
technical representitives to find a resolution to the problem. See what happns.
Interview a few lawyers until you find one that understands the problem. Yes, the
lawyers don’t work cheap.
Dale k9vuj
On 16, Dec 2019, at 15:20, Tony <dxdx@optonline.net> wrote:
All:
I received the following updates from Tesla's Ms. Holmen regarding the RFI
being caused by their solar panel installation. The good news is that she will
be meeting with SolarEdge on Wednesday. The bad is that she continues to
deflect and place the blame elsewhere.
See below.
Tony -K2MO
__________________________________________________
Ms. Holmen:
With the information supplied to me by you and your neighbor
it has been determined this is purely a civil dispute between
neighbors. Tesla and SolarEdge have done their due diligence
to assist in your interference concern.
I recommend that you speak with an FCC agent regarding this matter. It has nothing to
do with a dispute - it's a matter of federal regulations.
https://www.fcc.gov/about/contact
<https://urldefense.com/v3/__https:/www.fcc.gov/about/contact__;!!Oq3sn3U_Ofw!OgagJz_-_eM1HnZ0bMZR153PFADFP7_TJqnYRA60c6EY2dchdtvKrYoiDamM$>
I've attached a letter that was sent to SolarEdge headquarters in February of
2017. The document explains the issue of radio frequency interference caused by
solar panel installations and the FCC's role in such matters.
Response:
Hi Mr. Bombardiere,
Thank you for your email. I did speak with the FCC on Thursday of last week.
They did advise that a homeowner has the right to install solar on their home
regardless of potential interference. I advised the agent on the line about the
amateur license being help by the neighbor, and they again informed me that the
homeowner wishing to have solar is still allowed to install it on their home.
Jonathan was the name of the agent I spoke to.
I do have a meeting with SolarEdge scheduled on Wednesday, December 18, 2019 to
discuss the troubleshooting options and what was installed on your neighbors
home.
Both SolarEdge and Tesla did their due diligence on this matter attempting to
fix this issue. I can inform you of the information I receive in this meeting
if you would like me to.
The only options I have at this time are removing the solar system and
cancelling your neighbors agreement or reducing his system size. Both of these
options will come at a cost.
________________________________________________________________________
Ms. Holmen:
Thank you for taking the time to investigate further. With all due respect to
the FCC agent, he should have informed you about the FCC regulations that
pertain to electronic devices that cause RF interference.
If this same Tesla installation was causing interference with Fire or Police
communications, the FCC would shut the system down immediately until the
problem was fixed.
While the customer has every right to have solar panels, I'm sure you
understand that licensed FCC operators like myself have rights as well.
I want to thank you again for all you've done and continue to do to resolve
this issue. I'm confident that SolarEdge can come up with a solution.
I can inform you of the information I receive in this meeting if you would like
me to.
Please do.
Response:
Hi Mr. Bombardiere,
Thank you for your email. I did inform the FCC hotline specialist about
interference and about a neighbor with an amateur license.
When it comes to commercial areas, the city has regulations that Tesla would
comply with. Your neighbor and you live in a residential area, therefore
residential solar is allowed to be installed.
Fire stations, police stations and airports all have specific regulations and
are not in the heart of residential areas. Should these be within a specific
area, a city or township would block permitting and inspections for these
situations. I hope that I am explaining this information clearly.
Please let me know if you have further questions. I will keep you informed
regarding the conversation I have with SolarEdge.
Best Regards,
*Ashley Holmen | Specialist, Executive Resolutions*
6611 Las Vegas Blvd S., Suite 200 , Las Vegas, NV 89119
p. (650) 546-8110 | aholmen@tesla.com <mailto:aholmen@tesla.com>
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