Haha,
If he is upset at how you contacted Solar Edge, he’d be very angry about some
ways I’ve reached corporate execs of companies where the normal support route
went nowhere.
Bob is right, sometimes it takes creativity to get through a company’s
defenses. Try the normal route first. But if you get stonewalled then all bets
are off.
Dave wo2x
Sent from my waxed string and tin cans.
> On Jun 5, 2024, at 4:09 PM, Bob Kozlarek WA2SQQ <wa2sqq@gmail.com> wrote:
>
> “What you really mean is that you misrepresented yourself and lied about
> being an installer. Our hobby doesn't need to be known for fostering that
> kind of vendor relationship. Frankly, I hope those of us here are done
> assisting you.”
>
> Well when you call a company and the only options are getting lost in press
> 1,2,3 jungle that leads to nowhere you do what you need to to speak with a
> real person. It worked, and Solar Wave called me back, and was very
> interested in assisting. At the beginning of the call I clearly identified
> myself and explained I was NOT an installer.. They had no problem and
> apologized for being difficult to contact. If you don’t ask, you don’t get
>
>
>
>
>
> *Best 73 de WA2SQQElmwood Park, NJ"The only dumb questions are those we
> don't ask"*
>
>
>> On Wed, Jun 5, 2024 at 3:59 PM <rfi-request@contesting.com> wrote:
>>
>> Send RFI mailing list submissions to
>> rfi@contesting.com
>>
>> To subscribe or unsubscribe via the World Wide Web, visit
>> http://lists.contesting.com/mailman/listinfo/rfi
>> or, via email, send a message with subject or body 'help' to
>> rfi-request@contesting.com
>>
>> You can reach the person managing the list at
>> rfi-owner@contesting.com
>>
>> When replying, please edit your Subject line so it is more specific
>> than "Re: Contents of RFI digest..."
>>
>>
>> Today's Topics:
>>
>> 1. Re: My biggest fear is happening (chuck.gooden)
>> 2. Re: My biggest fear is happening (Steve Muenich)
>> 3. Re: My biggest fear is happening (Paul Christensen)
>>
>>
>> ----------------------------------------------------------------------
>>
>> Message: 1
>> Date: Wed, 05 Jun 2024 12:22:34 -0500
>> From: "chuck.gooden" <chuck.gooden@comcast.net>
>> To: Bob Kozlarek WA2SQQ <wa2sqq@gmail.com>, Stephanie WX3K
>> <wx3k@yahoo.com>, rfi <rfi@contesting.com>
>> Subject: Re: [RFI] My biggest fear is happening
>> Message-ID:
>> <
>> EuLKsKf2k7xKNEuLLsvhaw.1717608155.4c0ac9b35d2ecaf961641f9607d4280c.MISSINGID@comcast.net
>>>
>>
>> Content-Type: text/plain; charset=utf-8
>>
>> ARRL email appears to be working just fine based on the emails I have
>> received over the last week.Chuck K9LC
>> -------- Original message --------From: Bob Kozlarek WA2SQQ <
>> wa2sqq@gmail.com> Date: 6/5/24 12:14 PM (GMT-06:00) To: Stephanie WX3K <
>> wx3k@yahoo.com>, rfi <rfi@contesting.com> Subject: Re: [RFI] My biggest
>> fear is happening I sent an email to Steve Anderson, but I?m not sure if
>> the ARRL email isback up and running. I also left him a voice message. We
>> decided to contactsolar wave on my own and after masquerading as an
>> installer I actually gotsomeone to call me back. I may have got lucky, but
>> the girl I spoke withhad an excellent knowledge of using the phonetic
>> alphabet when she wasrepeating my email address back to me. After 20 minute
>> phone call, she gotback on the line to tell me that the matter has been
>> escalated to theirengineering department and that their engineering
>> department is going toreach out to the installer who is here right now.
>> When I told him that Iescalated the manner and that somebody would be
>> contacting him, he seemedquite annoyed. I?ll keep everyone posted.*Best 7
>> 3 de WA2SQQElmwood Park, NJ"The only dumb questions are those wedon't
>> ask"*On Wed, Jun 5, 2024 at 12:25?PM Bob Kozlarek WA2SQQ
>> <wa2sqq@gmail.com>wrote:>
>> Already done>> *Best 73 de WA2SQQ*>>>> *Elmwood Park, NJ"The only dumb
>> questions are those we don't ask"*>>> On Wed, Jun 5, 2024 at 12:16?PM
>> Stephanie WX3K <wx3k@yahoo.com> wrote:>>> Do baseline measurements of
>> your band noise floors before they turn it on>>>>>> Stephanie WX3K>>>> > On
>> Jun 5, 2024, at 10:11?AM, Bob Kozlarek WA2SQQ <wa2sqq@gmail.com>>>
>> wrote:>> >>> > ?So let?s assume Solar Edge is what they use. How has the
>> feedback been>> on>> > noise?>> >>> >>> >>> >>> > *Best 73 de WA2SQQElmwood
>> Park, NJ"The only dumb questions are those we>> > don't ask"*>> >>> >>> >>
>> On Wed, Jun 5, 2024 at 10:06?AM Michael Carter <Mike.Carter@unh.edu>>>
>> wrote:>> >>>> >> Hi Bob,>> >>>> >> Unless your neighbor has opted to
>> purchase>> >> and own the solar PV system, Sunrun is the>> >> owner and
>> obligated to address any RFI>> >> issues associated wi
>> th its installations.>> >> The Sunrun business model is leasing>> >> of
>> the installed PV system at a fixed cost>> >> to the residence owner.>> >>>>
>>>> I tried to research the brands of products>> >> used by Sunrun
>> installers and found little>> >> information thus far.? Sunrun entered
>> into>> >> a purchase agreement with SolarEdge for>> >> inverters several
>> years ago, but I don't know>> >> if Sunrun is still using SolarEdge
>> products.>> >> Readers of this list know all too well of>> >> RFI problems
>> with SolarEdge's line of>> >> 'solar optimizers', which are DC-DC
>> switch-mode>> >> power converters connected to each PV module.>> >>>> >>
>> Paul, W9AC's advice to quickly get a baseline>> >> reading of RF background
>> levels on all bands>> >> on which you operate is the best action you>> >>
>> can take now.? I would also reach out to>> >> Steve, W1EMI at ARRL
>> Laboratory who has>> >> interacted with SolarEdge and possibly Sunrun>> >>
>> on RFI issues.>> >>>> >> 73,>> >> Mike, K8CN>> >> ---------------
>> --------------->> >> *From:* RFI <rfi-bounces+mike.carter=
>> unh.edu@contesting.com> on>> behalf of>> >> Bob Kozlarek WA2SQQ <
>> wa2sqq@gmail.com>>> >> *Sent:* Wednesday, June 5, 2024 9:25 AM>> >> *To:*
>> rfi <rfi@contesting.com>>> >> *Subject:* [RFI] My biggest fear is
>> happening>> >>>> >> CAUTION: This email originated from outside of the
>> University System.>> Do>> >> not click links or open attachments unless you
>> recognize the sender and>> >> know the content is safe.>> >>>> >>>> >> Woke
>> up this morning to discover a ?Sunrun? solar truck in my neighbors>> >>
>> driveway. I?ve got a very good relation with my neighbor. I shared my>> >>
>> concerns and she admitted she wasn?t aware of the potential problem.>>
>> The>> >> installers said, it should not cause any problems. I?m going to
>> speak>> with>> >> the installers later today. What are the known components
>> (brands)>> that are>> >> known offenders?>> >>>> >> I?m going to try and
>> remain optimistic, but I have a bad feeling.>> >>>> >>>> >>>> >>>> >> *
>> Best 73 de WA2SQQElmwood Park, NJ"The only dumb questions are those we>>
>>>> don't ask"*>> >> _______________________________________________>> >>
>> RFI mailing list>> >> RFI@contesting.com>> >>>> >>>>
>> https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.contesting.com%2Fmailman%2Flistinfo%2Frfi&data=05%7C02%7Cmike.carter%40unh.edu%7C60314d0dfb7145b005a708dc8562fc55%7Cd6241893512d46dc8d2bbe47e25f5666%7C0%7C0%7C638531907391161505%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=qNrvYzSFMYS2%2FtcBb2xbAr9O8EvWfYfurv7w70biKyo%3D&reserved=0>>
>>>> <http://lists.contesting.com/mailman/listinfo/rfi>>> >>>> >
>> _______________________________________________>> > RFI mailing list>> >
>> RFI@contesting.com>> >
>> http://lists.contesting.com/mailman/listinfo/rfi>>>>_______________________________________________RFI
>> mailing listRFI@contesting.comhttp://
>> lists.contesting.com/mailman/listinfo/rfi
>>
>> ------------------------------
>>
>> Message: 2
>> Date: Wed, 5 Jun 2024 12:31:17 -0500
>> From: Steve Muenich <srmuenich@gmail.com>
>> To: Bob Kozlarek WA2SQQ <wa2sqq@gmail.com>
>> Cc: Stephanie WX3K <wx3k@yahoo.com>, rfi <rfi@contesting.com>
>> Subject: Re: [RFI] My biggest fear is happening
>> Message-ID: <6221582B-3760-446C-83D1-6DBD0A02631F@gmail.com>
>> Content-Type: text/plain; charset=utf-8
>>
>> I?d be annoyed too with someone getting up in my business and getting the
>> world all riled up before it?s even complete to see if there is even an
>> issue.
>> I?d suggest calming down, take a baseline and see what happens.
>> Then deal with it then.
>>
>> Steve, NA5C
>>
>> Sent from my mobile device
>>
>>> On Jun 5, 2024, at 12:13?PM, Bob Kozlarek WA2SQQ <wa2sqq@gmail.com>
>> wrote:
>>>
>>> ?I sent an email to Steve Anderson, but I?m not sure if the ARRL email is
>>> back up and running. I also left him a voice message. We decided to
>> contact
>>> solar wave on my own and after masquerading as an installer I actually
>> got
>>> someone to call me back. I may have got lucky, but the girl I spoke with
>>> had an excellent knowledge of using the phonetic alphabet when she was
>>> repeating my email address back to me. After 20 minute phone call, she
>> got
>>> back on the line to tell me that the matter has been escalated to their
>>> engineering department and that their engineering department is going to
>>> reach out to the installer who is here right now. When I told him that I
>>> escalated the manner and that somebody would be contacting him, he seemed
>>> quite annoyed. I?ll keep everyone posted.
>>>
>>>
>>>
>>>
>>> *Best 73 de WA2SQQElmwood Park, NJ"The only dumb questions are those we
>>> don't ask"*
>>>
>>>
>>>> On Wed, Jun 5, 2024 at 12:25?PM Bob Kozlarek WA2SQQ <wa2sqq@gmail.com>
>>>> wrote:
>>>>
>>>> Already done
>>>>
>>>> *Best 73 de WA2SQQ*
>>>>
>>>>
>>>>
>>>> *Elmwood Park, NJ"The only dumb questions are those we don't ask"*
>>>>
>>>>
>>>>> On Wed, Jun 5, 2024 at 12:16?PM Stephanie WX3K <wx3k@yahoo.com> wrote:
>>>>>
>>>>> Do baseline measurements of your band noise floors before they turn it
>> on
>>>>>
>>>>>
>>>>> Stephanie WX3K
>>>>>
>>>>>> On Jun 5, 2024, at 10:11?AM, Bob Kozlarek WA2SQQ <wa2sqq@gmail.com>
>>>>> wrote:
>>>>>>
>>>>>> ?So let?s assume Solar Edge is what they use. How has the feedback
>> been
>>>>> on
>>>>>> noise?
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *Best 73 de WA2SQQElmwood Park, NJ"The only dumb questions are those
>> we
>>>>>> don't ask"*
>>>>>>
>>>>>>
>>>>>>> On Wed, Jun 5, 2024 at 10:06?AM Michael Carter <Mike.Carter@unh.edu>
>>>>> wrote:
>>>>>>>
>>>>>>> Hi Bob,
>>>>>>>
>>>>>>> Unless your neighbor has opted to purchase
>>>>>>> and own the solar PV system, Sunrun is the
>>>>>>> owner and obligated to address any RFI
>>>>>>> issues associated with its installations.
>>>>>>> The Sunrun business model is leasing
>>>>>>> of the installed PV system at a fixed cost
>>>>>>> to the residence owner.
>>>>>>>
>>>>>>> I tried to research the brands of products
>>>>>>> used by Sunrun installers and found little
>>>>>>> information thus far. Sunrun entered into
>>>>>>> a purchase agreement with SolarEdge for
>>>>>>> inverters several years ago, but I don't know
>>>>>>> if Sunrun is still using SolarEdge products.
>>>>>>> Readers of this list know all too well of
>>>>>>> RFI problems with SolarEdge's line of
>>>>>>> 'solar optimizers', which are DC-DC switch-mode
>>>>>>> power converters connected to each PV module.
>>>>>>>
>>>>>>> Paul, W9AC's advice to quickly get a baseline
>>>>>>> reading of RF background levels on all bands
>>>>>>> on which you operate is the best action you
>>>>>>> can take now. I would also reach out to
>>>>>>> Steve, W1EMI at ARRL Laboratory who has
>>>>>>> interacted with SolarEdge and possibly Sunrun
>>>>>>> on RFI issues.
>>>>>>>
>>>>>>> 73,
>>>>>>> Mike, K8CN
>>>>>>> ------------------------------
>>>>>>> *From:* RFI <rfi-bounces+mike.carter=unh.edu@contesting.com> on
>>>>> behalf of
>>>>>>> Bob Kozlarek WA2SQQ <wa2sqq@gmail.com>
>>>>>>> *Sent:* Wednesday, June 5, 2024 9:25 AM
>>>>>>> *To:* rfi <rfi@contesting.com>
>>>>>>> *Subject:* [RFI] My biggest fear is happening
>>>>>>>
>>>>>>> CAUTION: This email originated from outside of the University System.
>>>>> Do
>>>>>>> not click links or open attachments unless you recognize the sender
>> and
>>>>>>> know the content is safe.
>>>>>>>
>>>>>>>
>>>>>>> Woke up this morning to discover a ?Sunrun? solar truck in my
>> neighbors
>>>>>>> driveway. I?ve got a very good relation with my neighbor. I shared my
>>>>>>> concerns and she admitted she wasn?t aware of the potential problem.
>>>>> The
>>>>>>> installers said, it should not cause any problems. I?m going to speak
>>>>> with
>>>>>>> the installers later today. What are the known components (brands)
>>>>> that are
>>>>>>> known offenders?
>>>>>>>
>>>>>>> I?m going to try and remain optimistic, but I have a bad feeling.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *Best 73 de WA2SQQElmwood Park, NJ"The only dumb questions are those
>> we
>>>>>>> don't ask"*
>>>>>>> _______________________________________________
>>>>>>> RFI mailing list
>>>>>>> RFI@contesting.com
>>>>>>>
>>>>>>>
>>>>>
>> https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.contesting.com%2Fmailman%2Flistinfo%2Frfi&data=05%7C02%7Cmike.carter%40unh.edu%7C60314d0dfb7145b005a708dc8562fc55%7Cd6241893512d46dc8d2bbe47e25f5666%7C0%7C0%7C638531907391161505%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=qNrvYzSFMYS2%2FtcBb2xbAr9O8EvWfYfurv7w70biKyo%3D&reserved=0
>>>>>>> <http://lists.contesting.com/mailman/listinfo/rfi>
>>>>>>>
>>>>>> _______________________________________________
>>>>>> RFI mailing list
>>>>>> RFI@contesting.com
>>>>>> http://lists.contesting.com/mailman/listinfo/rfi
>>>>>
>>>>>
>>> _______________________________________________
>>> RFI mailing list
>>> RFI@contesting.com
>>> http://lists.contesting.com/mailman/listinfo/rfi
>>
>>
>>
>> ------------------------------
>>
>> Message: 3
>> Date: Wed, 5 Jun 2024 15:50:07 -0400
>> From: "Paul Christensen" <pchristensen@ieee.org>
>> To: "'rfi'" <rfi@contesting.com>
>> Subject: Re: [RFI] My biggest fear is happening
>> Message-ID: <003e01dab781$9294a410$b7bdec30$@ieee.org>
>> Content-Type: text/plain; charset="utf-8"
>>
>> What you really mean is that you misrepresented yourself and lied about
>> being an installer. Our hobby doesn't need to be known for fostering that
>> kind of vendor relationship. Frankly, I hope those of us here are done
>> assisting you.
>>
>> Paul, W9AC
>>
>>> On Jun 5, 2024, at 12:13?PM, Bob Kozlarek WA2SQQ <wa2sqq@gmail.com>
>> wrote:
>>>
>>> ?I sent an email to Steve Anderson, but I?m not sure if the ARRL email
>>> is back up and running. I also left him a voice message. We decided to
>>> contact solar wave on my own and after masquerading as an installer I
>>> actually got someone to call me back. I may have got lucky, but the
>>> girl I spoke with had an excellent knowledge of using the phonetic
>>> alphabet when she was repeating my email address back to me. After 20
>>> minute phone call, she got back on the line to tell me that the matter
>>> has been escalated to their engineering department and that their
>>> engineering department is going to reach out to the installer who is
>>> here right now. When I told him that I escalated the manner and that
>>> somebody would be contacting him, he seemed quite annoyed. I?ll keep
>> everyone posted.
>>>
>>>
>>>
>>>
>>> *Best 73 de WA2SQQElmwood Park, NJ"The only dumb questions are those
>>> we don't ask"*
>>>
>>>
>>>> On Wed, Jun 5, 2024 at 12:25?PM Bob Kozlarek WA2SQQ
>>>> <wa2sqq@gmail.com>
>>>> wrote:
>>>>
>>>> Already done
>>>>
>>>> *Best 73 de WA2SQQ*
>>>>
>>>>
>>>>
>>>> *Elmwood Park, NJ"The only dumb questions are those we don't ask"*
>>>>
>>>>
>>>>> On Wed, Jun 5, 2024 at 12:16?PM Stephanie WX3K <wx3k@yahoo.com> wrote:
>>>>>
>>>>> Do baseline measurements of your band noise floors before they turn
>>>>> it on
>>>>>
>>>>>
>>>>> Stephanie WX3K
>>>>>
>>>>>> On Jun 5, 2024, at 10:11?AM, Bob Kozlarek WA2SQQ <wa2sqq@gmail.com>
>>>>> wrote:
>>>>>>
>>>>>> ?So let?s assume Solar Edge is what they use. How has the feedback
>>>>>> been
>>>>> on
>>>>>> noise?
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *Best 73 de WA2SQQElmwood Park, NJ"The only dumb questions are
>>>>>> those we don't ask"*
>>>>>>
>>>>>>
>>>>>>> On Wed, Jun 5, 2024 at 10:06?AM Michael Carter
>>>>>>> <Mike.Carter@unh.edu>
>>>>> wrote:
>>>>>>>
>>>>>>> Hi Bob,
>>>>>>>
>>>>>>> Unless your neighbor has opted to purchase and own the solar PV
>>>>>>> system, Sunrun is the owner and obligated to address any RFI
>>>>>>> issues associated with its installations.
>>>>>>> The Sunrun business model is leasing of the installed PV system at
>>>>>>> a fixed cost to the residence owner.
>>>>>>>
>>>>>>> I tried to research the brands of products used by Sunrun
>>>>>>> installers and found little information thus far. Sunrun entered
>>>>>>> into a purchase agreement with SolarEdge for inverters several
>>>>>>> years ago, but I don't know if Sunrun is still using SolarEdge
>>>>>>> products.
>>>>>>> Readers of this list know all too well of RFI problems with
>>>>>>> SolarEdge's line of 'solar optimizers', which are DC-DC
>>>>>>> switch-mode power converters connected to each PV module.
>>>>>>>
>>>>>>> Paul, W9AC's advice to quickly get a baseline reading of RF
>>>>>>> background levels on all bands on which you operate is the best
>>>>>>> action you can take now. I would also reach out to Steve, W1EMI
>>>>>>> at ARRL Laboratory who has interacted with SolarEdge and possibly
>>>>>>> Sunrun on RFI issues.
>>>>>>>
>>>>>>> 73,
>>>>>>> Mike, K8CN
>>>>>>> ------------------------------
>>>>>>> *From:* RFI <rfi-bounces+mike.carter=unh.edu@contesting.com> on
>>>>> behalf of
>>>>>>> Bob Kozlarek WA2SQQ <wa2sqq@gmail.com>
>>>>>>> *Sent:* Wednesday, June 5, 2024 9:25 AM
>>>>>>> *To:* rfi <rfi@contesting.com>
>>>>>>> *Subject:* [RFI] My biggest fear is happening
>>>>>>>
>>>>>>> CAUTION: This email originated from outside of the University System.
>>>>> Do
>>>>>>> not click links or open attachments unless you recognize the
>>>>>>> sender and know the content is safe.
>>>>>>>
>>>>>>>
>>>>>>> Woke up this morning to discover a ?Sunrun? solar truck in my
>>>>>>> neighbors driveway. I?ve got a very good relation with my
>>>>>>> neighbor. I shared my concerns and she admitted she wasn?t aware of
>> the potential problem.
>>>>> The
>>>>>>> installers said, it should not cause any problems. I?m going to
>>>>>>> speak
>>>>> with
>>>>>>> the installers later today. What are the known components (brands)
>>>>> that are
>>>>>>> known offenders?
>>>>>>>
>>>>>>> I?m going to try and remain optimistic, but I have a bad feeling.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *Best 73 de WA2SQQElmwood Park, NJ"The only dumb questions are
>>>>>>> those we don't ask"*
>>>>>>> _______________________________________________
>>>>>>> RFI mailing list
>>>>>>> RFI@contesting.com
>>>>>>>
>>>>>>>
>>>>> https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Flis
>>>>> ts.contesting.com%2Fmailman%2Flistinfo%2Frfi&data=05%7C02%7Cmike.car
>>>>> ter%40unh.edu%7C60314d0dfb7145b005a708dc8562fc55%7Cd6241893512d46dc8
>>>>> d2bbe47e25f5666%7C0%7C0%7C638531907391161505%7CUnknown%7CTWFpbGZsb3d
>>>>> 8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%
>>>>> 7C0%7C%7C%7C&sdata=qNrvYzSFMYS2%2FtcBb2xbAr9O8EvWfYfurv7w70biKyo%3D&
>>>>> reserved=0
>>>>>>> <http://lists.contesting.com/mailman/listinfo/rfi>
>>>>>>>
>>>>>> _______________________________________________
>>>>>> RFI mailing list
>>>>>> RFI@contesting.com
>>>>>> http://lists.contesting.com/mailman/listinfo/rfi
>>>>>
>>>>>
>>> _______________________________________________
>>> RFI mailing list
>>> RFI@contesting.com
>>> http://lists.contesting.com/mailman/listinfo/rfi
>>
>> _______________________________________________
>> RFI mailing list
>> RFI@contesting.com
>> http://lists.contesting.com/mailman/listinfo/rfi
>>
>>
>>
>>
>> ------------------------------
>>
>> Subject: Digest Footer
>>
>> _______________________________________________
>> RFI mailing list
>> RFI@contesting.com
>> http://lists.contesting.com/mailman/listinfo/rfi
>>
>>
>> ------------------------------
>>
>> End of RFI Digest, Vol 257, Issue 7
>> ***********************************
>>
> _______________________________________________
> RFI mailing list
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