One need to read the Tentec website carefully regarding selection of
delivery method vs. ordering a product.
It say that if your order for next day DELIVERY then it should be done by 2
PM. There is a big difference between ordering a product and choosing next
day delivery for ones shipping method.
Come on folks, this is plain simple English. It says nothing about
ordering a product. It only references DELIVERY choice vs. time of day.
73
Bob, K4TAX
----- Original Message -----
From: "J D Beischel" <jduffy@zoomtown.com>
To: <tentec@contesting.com>
Sent: Friday, July 04, 2003 3:36 PM
Subject: [TenTec] Re: Why should I still order an Argo V?
> When a web site clearly states that if you order the product by 2:00 pm
> EDST, they will ship it the same day, then they are saying we have the
radio
> in stock and will ship it provided you place the order by 2:00 pm EDST.
It
> does not say, we'll ship it if we have it in stock, it does not say they
are
> out-of-stock, it does not say call to insure availability. It says order
by
> 2:00pm and we'll ship it that same day. So why call if the commitment is
on
> their web ordering system that they will ship it if my order is in by 2:00
> pm? If that is truely the case, why even have an internet ordering
system?
>
> For example, Gigaparts indicates on their web site "out of stock",
> "in-stock", "limited quantity" - you know what the inventory status is.
HRO
> does the same thing almost in that the web site shows in-stock or
> out-of-stock. TenTec's promise to ship the same day if the order is in by
> 2:00 pm amounts to telling the customer it is in stock and ready to ship.
> If they suddenly ran out of stock that very day, I would have understood
if
> only someone picked up a phone and called or emailed me the day the order
> was placed. It is simply that easy.
>
>
> >>>Perhaps it's time to look in the mirror. When you placed the order did
> you
> ask if the Argosy was in stock? Did you ask when it would be shipped? Or,
> did
> you assume that there was a warehouse full--ready to ship out the door?
> This
> reflector has recounted the anticipation times of several folks waiting
for
> their Argosy, or Orion or whatever. It seems that T-T sets up their line
to
> make a number of one item, then changes the line to make something else.
If
> you
> call in when there is an inventory, you might get your radio in 1 or 2
days.
> Call at the wrong time? Maybe you wait one or two months.
> A manufacturer has to forecast demand, make enough product for anticipated
> demand, then go on to the next product. Too much production? The
carrying
> cost
> kills them. Worse, a product improvement becomes desirable . . . or
> necessary. How much more does it cost to remanufacture units in
> inventory--compared
> to incorporating the change in the next production run?
> If you want ANY small portable transceiver, there are several
alternatives.
> Most may be in stock at GOFARS (good old friendly amateur radio store)
> today.
> If you WANT an Argosy, for the particular features it offers, you might
have
> to wait.
> I recently ordered an antenna from a small lot California company which
> sells
> direct. When I asked about delivery, I was told "Five weeks." I want
that
> antenna, I'll wait.
>
> Happy Independence Day<<<
>
>
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>
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