I've experienced something like this a couple of times since 2004
when I bought my first piece of Ten Tec equipment. Being able to
talk directly to the tech who "specializes" in your rig,
troubleshooting over the phone, etc. really engenders loyalty. I've
since had four TT transceivers, amp, tuner, pod, mic, and more.
There is now an even better reason to buy American. Virtually
everything else I purchase now seems to come from China, from my
vitamins to kitchen appliances.
Gary W7TEA
> Well, I well remember living in Flint, Michigan and having the
> first one of my
> 544's <<Triton IV Digital>> having a problem with one of the
> circuit boards and
> Ten Tec just exchanged boards with me. They sent me a new board and
> I sent the
> troubled one back to them. No charge. And I well remember the
> president, Jack
> communicating with me in a hand written letter!
>
> Paul, KD3JF
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