Rick, while I'm a fan of both companies, I'm really surprised at the
answer that you received from the guys at Elecraft.
Every day their mailing list is overflowing with helpful hints on the K3
and the new KX3.
It's like everyone has a pipeline to Wayne and Eric. How many other
companies are you communicating with the guys at the top?
In some cases, it has come down to a problem of the nut behind the wheel.
In most others, if someone discovers a deficiency or has a feature that
he would like to see added, another firmware update appears.
Of course, Ten-Tec also is great in the area of support after the sale,
and the firmware should follow now that John Henry is back.
Where you have Bob (K4TAX) and others on the Ten-Tec list, there is a
similar cadre of experts on the Elecraft lists.
73 de Jim - AD6CW
On 7/21/2012 8:28 AM, Rick - DJ0IP / NJ0IP wrote:
> About 8 years ago, I sent Ten-Tec and Elecraft information about this.
>
> Examples (audio and video files) were posted on the internet for viewing and
> listening to.
>
>
>
> Results:
>
> - Ten-Tec provisioned for a preselector in the Omni VII at the time
> of its announcement. The pre-production unit they sent me to test in Europe
> had this option pre-wired to the back panel so I was able to test it with
> and without preselector.
>
> - Ten-Tec provisioned for a preselector in the Eagle about 1 month
> after its announcement. It's an add-on option.
>
> - Elecraft answered and said I had my radio adjusted wrong. "I" was
> the problem. My second email went unanswered.
>
> This is just one of about 300 reasons why I like Ten-Tec, and also why I
> like Ten-Tec even better than Elecraft.
>
_______________________________________________
TenTec mailing list
TenTec@contesting.com
http://lists.contesting.com/mailman/listinfo/tentec
|