> But if a product manager gets 50 letters from customers complaining
about key clicks and having to perform post-production mods,
> that would get noticed. When I was working as a product manager, it took
far less feedback than that for us to say "hey, maybe we
> should pay attention to this."
>
> -- Eric K3NA
As a product manager (not in Ham radio) I suspect 50 letters about key
clicks could be not a a strong enough weapon for the product manager to push
a company in a different direction. Know also that some company produces by
lots and re works or re engineering are not convenient or possible,
sometimes a product is already discontinued and production lines aren't
existing any more not much time after the product is launched on the market.
On the other hand there is nothing "terrible" if an Ham performs some mods
or betterments to his own equiment, this fixes also with older products.
The real point is that average Ham doesn't even know (or care) any more
about technical problems or works inside, or know what does it happen (not
even the headlines) in their equipments.
But average Hams is the majority who buy equipments, much more than 50
pieces, and like low costs, lights and wisthles.
At this point, sadly, the only effective solution that fix something like
key clicks is actually forcing the manufacturers to comply with stringent
equipments specifications issued by the authority.
Just my practical opinion.
73,
Mauri I4JMY
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