Norm,
I have a TON of M2 antennas here. It's my preferred brand for new antennas.
Most bands from 40 through 2 meters. My experience with M2 has been nothing
less than excellent. At one point, the wrong part was shipped with my 40
meter beam and I needed a new part. One phone call had them ship me the
correct part. They offered to send it next day air but I told them we
wouldn't need it that fast but 2nd day air would do. They shipped it right
out, no charge. On another occasion, I ordered a two 20M5 beams with one of
the beams set up for a 3 inch mast instead of a 2 inch. They messed up and
didn't ship the correct parts. One phone call got the correct parts shipped
out next day air, no charge.
You probably should close the loop with them. I'm sure they'll make it
right.
73, Jerry - K0TV
-----Original Message-----
From: Lizeth Norman
Sent: Tuesday, December 10, 2013 11:43 AM
To: towertalk
Subject: [TowerTalk] Why not to buy an M2 antenna
Purchased a M2 436CP30. Had a failure of the switching block in less than 5
years. White plastic cracked and allowed water to ingress to the switcher.
Customer service?? No return call.
Pics on request.
Norm n3ykf
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