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Re: [TowerTalk] AN Towers

To: Don W7WLL <w7wll@arrl.net>
Subject: Re: [TowerTalk] AN Towers
From: Chuck Dietz <w5prchuck@gmail.com>
Date: Wed, 4 May 2016 18:32:47 -0500
List-post: <towertalk@contesting.com">mailto:towertalk@contesting.com>
I agree with you except I don't think some lawyer was beating down their door 
looking to file a lawsuit. It sounds like a company tactic and probably usually 
a fairly effective one at that. Just look at the dampening effect it had on us! 
Lol

Chuck W5PR

Sent from my iPhone

> On May 4, 2016, at 4:29 PM, Don W7WLL <w7wll@arrl.net> wrote:
> 
> Seems to be the state of the current business environment. Threaten to 
> sue!!!!! Why do we do this? Obviously we aren't turning out enough attorney's 
> (or we have to many and there isn't enough food for all).
> 
> Of course, statements of concern re an affected company should have some 
> sound basis. This doesn't mean that they can't be an opinion, but should be 
> an informed opinion.
> 
> Guess it is easier to threaten legal action than bellying up to the bar and 
> addressing an issue head on.  Usually, a move like this tells me the company 
> has a complainant with some legitimate basis (so let's see if we can scare 
> 'em off).
> 
> First class companies take criticism and use it to either improve their 
> product or what is often a communication problem. I think back to some of the 
> negative letters (some really nasty) that I saw when I was with the old 
> Tektronix (pre-Danaher). To the best of my knowledge, it always resulted in a 
> senior management or qualified technical person contacting the complainant to 
> better understand their problem and then work with them to find a solution. 
> Sometimes it was not possible to satisfy the beast, but no one was ever 
> threatened with a lawsuit that I know of.
> 
> Sad to see a situation like this. Whether Steve's comments (whatever they 
> were, didn't look them up, don't care) were on mark or not, I'd have expected 
> the affected company to attempt to understand why anything was said, and then 
> to work out, hopefully, a solution satisfactory to both. To have it gravitate 
> to a situation like this is just silly.
> 
> Think about all the negative remarks about MFJ. Yet they flourish and 
> improve. Their products may not meet everyone's discriminating needs but 
> let's face it, they are successful. I have a few and they have worked 
> flawlessly. Plus, I've always gotten good responses to concerns or questions, 
> satisfactory to me or not.
> 
> Just the fact that I might be threatened with legal action because I aired 
> some issues negatively on a public forum about a company or product would 
> ensure I'd never buy their product or do business with the company.
> 
> Just one person's thoughts/opinion.
> 
> Don W7WLL
> 
> -----Original Message----- From: K7LXC--- via TowerTalk
> Sent: Wednesday, May 04, 2016 12:44 PM
> To: towertalk@contesting.com
> Subject: [TowerTalk] AN Towers
> 
> Howdy, TowerTalkians --
> 
>   Recently I made a couple of comments about AN  Towers based on my many
> years of professional tower construction experience  and here are comments
> from the owner of AN  Towers regarding them:
> 
>> Dan Simmonds:  You've been sent, and have likely received  the attached
> Cease And Desist letter from our council dated  4/15/16.
> 
>> To be abundantly clear on this matter, we will file  an action in
> Pennsylvania immediately if I detect anything further that I would  consider
> remotely defamatory against AN Wireless Towers originating from you, as  has
> occurred prior.
> 
>   I am not making any comments regarding the above  remarks.
> 
> Cheers,
> Steve      K7LXC
> TOWER TECH -
> Professional tower services for amateurs
> 
> 
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