[Amps] Beware of seller orzel-enterprises on eBay

[Carl]

Youre better off to have items like that sent to someone else in the USA who 
will make the effort to package properly. AND if it arrives there damaged 
UPS will pick it up and return to sender at no additional expense. I dont 
know if they will do that for international.

Carl
KM1H


----- Original Message ----- 
From: "David Kirkby" <david.kirkby at onetel.net>
To: "amps" <amps at contesting.com>
Sent: Tuesday, September 11, 2012 8:54 AM
Subject: [Amps] Beware of seller orzel-enterprises on eBay


>I hope the list admin does not mind me posting it, but I feel the
> information will be useful to readers of this group, as the eBay
> seller orzel-enterprises sells electronic items which might be
> purchased by hams.
>
> I would advise anyone to think twice before purchasing from him. This
> is how he shipped an HP vector network analyzer and S-parameter test
> set which I won on an auction for $2750. It was shipped from the USA
> to the UK.
>
> http://boxen.math.washington.edu/home/kirkby/damaged-VNA-by-inadequate-packaging/badly-shipped-8753A-and-85046A.jpg
>
> Note the box is far too small, and so obviously both units suffered
> damage. It was shipped by UPS, who state on their web pages that there
> needs to be at least 2" of packing around an item, and it must be at
> least 2" from the side of the box. (I can't quite see how you put 2"
> around it, and get it closer than 2" to the side of the box!)
>
> http://www.ups.com/content/us/en/resources/ship/packaging/guidelines/how_to2.html
>
> I don't know the full extent of the damage, but one handle is broken
> off, two are bent, and the unit will not power up.
>
> orzel-enterprises takes no reponsibility for this, and originally
> expected me to ship it back at my expense, and still pay the shipping
> charges from the USA. So I'd pay for two international shipments, as
> well as customs
> duties.
>
> After I pointed out Paypal would expect him to pay the original
> shipping to me, he has agreed to refund the USA -> UK shipping
> charges, but he still expects me to pay the UK -> USA shipping costs.
> I object to this, since it was his total stupidity the equipment got
> damaged. I don't see why I should pay for someone elses stupidity.
>
> Dave, G8WRB.
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