[Amps] Beware of seller orzel-enterprises on eBay
patriot121 at msn.com
Tue Sep 11 10:36:00 EDT 2012
I always take a video of - opening to powering up - something ....
Never had to use one for a claim ... but it feels good to be able to prove the condition & how the item was packed.
> Date: Tue, 11 Sep 2012 15:20:57 +0100
> From: david.kirkby at onetel.net
> To: km1h at jeremy.mv.com
> CC: amps at contesting.com
> Subject: Re: [Amps] Beware of seller orzel-enterprises on eBay
> On 11 September 2012 15:06, Carl <km1h at jeremy.mv.com> wrote:
> > Youre better off to have items like that sent to someone else in the USA who
> > will make the effort to package properly. AND if it arrives there damaged
> > UPS will pick it up and return to sender at no additional expense. I dont
> > know if they will do that for international.
> > Carl
> > KM1H
> Paypal insist items are sent to the registered address on the account,
> so I could not do that.
> Also, the damage is not apparent until the box is opened.
> I can't really involve someone else - that will just complicate matters.
> I think in future, I will find out the sizes of expensive items (easy
> with HP), and then work out a minimum possible size of a box. If the
> box arrives smaller, I'll refuse to take it, on the basis the package
> is too small for the size of the object.
> Dave, G8WRB
> > ----- Original Message ----- From: "David Kirkby" <david.kirkby at onetel.net>
> > To: "amps" <amps at contesting.com>
> > Sent: Tuesday, September 11, 2012 8:54 AM
> > Subject: [Amps] Beware of seller orzel-enterprises on eBay
> >> I hope the list admin does not mind me posting it, but I feel the
> >> information will be useful to readers of this group, as the eBay
> >> seller orzel-enterprises sells electronic items which might be
> >> purchased by hams.
> >> I would advise anyone to think twice before purchasing from him. This
> >> is how he shipped an HP vector network analyzer and S-parameter test
> >> set which I won on an auction for $2750. It was shipped from the USA
> >> to the UK.
> >> http://boxen.math.washington.edu/home/kirkby/damaged-VNA-by-inadequate-packaging/badly-shipped-8753A-and-85046A.jpg
> >> Note the box is far too small, and so obviously both units suffered
> >> damage. It was shipped by UPS, who state on their web pages that there
> >> needs to be at least 2" of packing around an item, and it must be at
> >> least 2" from the side of the box. (I can't quite see how you put 2"
> >> around it, and get it closer than 2" to the side of the box!)
> >> http://www.ups.com/content/us/en/resources/ship/packaging/guidelines/how_to2.html
> >> I don't know the full extent of the damage, but one handle is broken
> >> off, two are bent, and the unit will not power up.
> >> orzel-enterprises takes no reponsibility for this, and originally
> >> expected me to ship it back at my expense, and still pay the shipping
> >> charges from the USA. So I'd pay for two international shipments, as
> >> well as customs
> >> duties.
> >> After I pointed out Paypal would expect him to pay the original
> >> shipping to me, he has agreed to refund the USA -> UK shipping
> >> charges, but he still expects me to pay the UK -> USA shipping costs.
> >> I object to this, since it was his total stupidity the equipment got
> >> damaged. I don't see why I should pay for someone elses stupidity.
> >> Dave, G8WRB.
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