[CQ-Contest] ARRL DX CW Log Sumbission Issues

Kutzko, Sean, KX9X kx9x at arrl.org
Sun Feb 22 20:29:48 EST 2009

Hi, Folks-
I'm getting a lot of reports from people trying to submit their DX CW contest logs and having them be rejected.
Several submitters are gettting the following message when sending in their logs:
This is an automatic reply.)

Your message to dxcw at arrl.org could not be processed because the
Subject: of the message
        Possible_UCE:  KX9X

is not a valid callsign.  Please resubmit your log with an email 
Subject: header that looks like this:

        Subject: your-callsign

If you are submitting a log for a special callsign (such as a 1x1 call
like N6O), or if you are unsure why you were sent this error message
please contact me at contests at arrl.org to make alternate arrangements.

Thanks for your cooperation.  73.

ARRL Contest Branch
This situation is the result of an error with our ISP's spam filter at ARRL HQ. Several emails are being flagged as incoming spam. Our spam filter then throws "Possible_UCE:" in the subject line of incoming mail, as a flag the message might be spam.  This causes problems for the Robot, which reads the subject line of every incoming email looking for a callsign. "Possible_UCE" isn't part of any known callsign, so entries that have been flagged as spam get rejected.
I have already contacted our IT guys this Sunday evening and they are working with our ISP to get the problem corrected as fast as possible. 
If you get this error message when trying to submit your log, please try to submit again in 24 - 48 hours. We should have the problem corrected by then. Further updates as the situation warrants.

Sean Kutzko KX9X
Contest Branch Manager
ARRL - The national association for Amateur Radio
225 Main Street
Newington, CT  06111 USA
(860) 594-0232
email: kx9x at arrl.org

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