[TenTec] ditsnbits?

[Richard Detweiler]

What would it take for an e-mail auto-responder?


>From: "holladayfd" <holladayfd at multipro.com>
>Reply-To: tentec at contesting.com
>To: <tentec at contesting.com>
>Subject: Re: [TenTec] ditsnbits?
>Date: Wed, 17 Mar 2004 10:49:20 -0600
>
>Re the Mars Rover, put another few million dollars and a few hundred
>tecnicians on the job and you might get the same results!
>Frank, K4VMO
>----- Original Message -----
>From: "Richard Detweiler" <rdetweil at hotmail.com>
>To: <tentec at contesting.com>
>Sent: Wednesday, March 17, 2004 10:38 AM
>Subject: Re: [TenTec] ditsnbits?
>
>
> >
> > Hope this is taken in the positive spirit it is intended.
> >
> > I've sent in a couple of e-mails about faults to dtsnbits,  but have 
>felt
>a
> > bit un-rewarded for my efforts.  Dits&Bits doesn't respond with an
>automated
> > message that they received the e-mail.  So I really don't know if it 
>made
> > it.
> >
> > IBM learned along time ago how to deal with software problems.  Customer
> > communications..  What is the extent of the problem,  what brings it on,
> > what can be done to work with it.  All this instills a sense the 
>customer
>is
> > a part of the solution.  Most people when they feel that way will walk
>with
> > you to the end of the earth.
> >
> > The last time the known issues on dits&bits has been update was March
>28th,
> > 2003,  I think there is alot more than that.
> >
> > The Orion is rough on the edges and causes some people alot of worry.  I
> > beleive in Ten Tec's ability to solve the problems.  It would be almost 
>a
> > requirement to have this kind of communications to attract the skiddish
>new
> > customer.
> >
> > With the $880M Mars Rovers,  once a problem was discovered, it was
>plastered
> > over the news about the problem, and that they were working on the
>problem.
> > We got information about it's symptoms, cause, and ultimately it's fix.
>If
> > it works for NASA and IBM, why can't we also be in on ditsnbits?
> >
> > 73's
> > Rich
> > K5SF
> >
> >
> >
> > >From: Kc9cdt at aol.com
> > >Reply-To: tentec at contesting.com
> > >To: tentec at contesting.com
> > >Subject: Re: [TenTec] ditsnbits?
> > >Date: Wed, 17 Mar 2004 10:37:06 EST
> > >
> > >Martin,
> > >
> > >Same for me, no direct response, usually ( I did get one many monthes
>ago)
> > >
> > >I hope they are hitting it hard, as sure looks like they have a basket
>full
> > >of issues to fix.
> > >
> > >I am on 1.366, it works for me right now for what I use Orion for, and 
>NO
> > >they haven't done a very good job of regression testing in the past.
>Maybe
> > >they
> > >have a better, more formalized process by now?
> > >
> > >I WILL NOT be putting on any of their updates untill I here for some 
>time
> > >that it works without major problems.
> > >
> > >1.366 is the way to go if you want the Orion to work right now without
>any
> > >major issues (not withstanding new features/enhancements) with the 
>basic
> > >radio
> > >function. IMHO.
> > >
> > >73,
> > >Lee
> > >
> > >
> > >
> > >_______________________________________________
> > >TenTec mailing list
> > >TenTec at contesting.com
> > >http://lists.contesting.com/mailman/listinfo/tentec
> >
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> >
> > _______________________________________________
> > TenTec mailing list
> > TenTec at contesting.com
> > http://lists.contesting.com/mailman/listinfo/tentec
> >
>
>
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