[TenTec] Ten-Tec serivce

Bwana Bob wb2vuf at qsl.net
Sun Dec 18 10:01:26 EST 2005


Don:

I'm curious. Where in the circuit did they add the capacitor and what 
was the value of the cap? I might be similar to the capacitor that I 
added to my 1220 to cure the excessive CTCSS tone level.

				73,

				Bob WB2VUF

Don Bullard wrote:
> I dropped off my 1220 2-meter rig at TenTec the day after their hamfest 
> (October 3rd).  My credit card was billed on November 3rd. I received my 
> radio on November 7th.  I would have received it sooner but it took 2 days 
> longer thanks to a weekend.
> 
> I thought the repair time was reasonable based on what is said on TenTec's 
> web page http://radio.tentec.com/Support , 3-4 weeks for non-warranty repair 
> DEPENDING (emphasis mine) on workload.
> 
> They found no problem with the radio (that made me feel real brilliant) but 
> I assume they aligned it (can that always be assumed?) and I noticed they 
> added one modification (a small capacitor).  I was charged a very reasonable 
> $42.50.
> 
> I do wish TenTec included a little more detail on the invoice.  What was the 
> purpose of the capacitor they added, etc.? I'm sure I could call and get 
> answers to my questions.
> 
> Don W4IML
> 
> 
> ----- Original Message ----- 
> From: "John Huffman" <hjohnc at adelphia.net>
> To: "Discussion of Ten-Tec Equipment" <tentec at contesting.com>
> Sent: Saturday, December 17, 2005 7:54 AM
> Subject: Re: [TenTec] Ten-Tec serivce
> 
> 
> 
>>>Ten days from door to door.  They got it on a Thursday and finished it 
>>>the
>>>next
>>>Tuesday, 4 working days.
>>>
>>>YMMV, but that is very impressive in my book and they deserve the credit.
>>
>>My mileage varied.  Sent my Pegasus in on Oct 28, they received November 
>>2,
>>shipped back Dec 6, arrived back Dec. 9.
>>
>>43 days door to door. Told 3 to 4 weeks.  Actually 6 weeks plus.
>>
>>73 de NA8M
>>John
>>
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> 
> 
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