[TenTec] TT Service

[Mykeyw9 at aol.com]

In a message dated 1/7/2007 9:41:34 AM US Mountain Standard Time, 
wa8vbx at wideopenwest.com writes:
How good is TT service as far as getting it and and back to you in the 
quickest time, do they also let you know how much it is going to cost before they do 
any repairs.
I recently had the "final" assembly of my Jupiter replaced at Ten-Tec.  I 
blew the "finals" while experimenting with a PSK interface.  I was using a power 
supply with no overload protection.  That issue had been corrected.

UPS took 5 days each way and repair was about 1 week.  The cost repair was 
quoted (ouch) before repair.  (be sitting down).


Mike W9UQB/7