[TenTec] Eagle problem?

[Cecil]

I'm curious what mode he is running...I wouldn't expect that with one if the intermittent modes...but with AM, RTTY, or one of the digital modes sounds like he might be hitting a duty cycle limit.  Hope it's out where it can breath as well and not mounted in a hole up In a cabinet.

So many variables...

Either way I wouldn't keep it if it didn't meet his expectations or operating style.  I would be interested in what other radios he has used in the same way that don't have the heating issue.

Cecil
K5DL

Sent from my iPad

> On May 8, 2014, at 2:06 PM, GARY HUBER <glhuber at msn.com> wrote:
> 
> A local amateur recently chose to take a new Eagle on the 30 day evaluation plan. He likes the receiver but has had problems with the transmitter (after a few minutes on transmit the cooling fans spool up and the radio shuts down).  He communicated with Ten-Tec Service, followed instructions for power, grounding, etc. but was unable to resolve the TX shutdown problem. The Eagle was sent back to Ten-Tec for service, but upon return it appears to have the same problems as before. I saw the Eagle and a disappointed customer this morning. He is at or near the 30 day mark of the evaluation and is troubling over a decision of returning the Eagle Friday morning to get his money back or buying a radio with an apparent problem. 
> 
> I have no skin in this game. I am a Ten-Tec Ambassador but to the best of my knowledge, I have not been identified as such for this Eagle and will not benefit one way or another. I am however a long time owner, user, and proponent of Ten-Tec products and see the possibility of disappointed and dissatisfied customer as the result of misunderstanding or miscommunication. Any positive suggestions to solve this problem for a friend is greatly appreciated.
> 
> 73 & DX,
> Gary - AB9M
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